+61 2 8762 3000Building G, Level 2, 350 Parramatta Road, Homebush West NSW 2140Computer or Laptop Repair
The service center offers assistance for computer and laptop repair, encompassing general maintenance and the replacement of complex parts. These services are available in the following categories:
- ACER DC Jack Repair
- Laptop Keyboard Repair and Replacement
- LCD Repair, Replacement and Backlight repair
- Repair of Motherboard damage like liquid spill, power surge or lightning strike
- Touchpad Replacement
- Acer Laptop LCD screen cracked
- GPU / Graphics card problem / Distorted display
- Overheating and power supply repairs
- Replacement of broken or cracked plastic parts
The service provider assure all needed customer support services through established helpline i.e.
+61 2 8762 3000 . Call at the number to contact a service representative and seek needed help. Customers calling from outside Australia can call at
02 8762 3000 Technical Support
The service provider offer technical assistance regarding hardware replacement, software download and installation. Dial
1300 365 100 to connect the technical agent.
The operational hours are
7:00 a.m. to 9:00 p.m. Monday to Friday AEST and 9:00 a.m. to 6:00 p.m. Saturday and Sunday AESTOnline Store Support
Acer operate an online store to provide laptops, desktops, monitors, projectors and tablets of various types. Call at
1300 975 035 to contact the store executive or send online order, delivery and return related queries via email at
Acerstore.aca@acer.com Acer Australia Warranty Support
Acer produce all products under warranty coverage that cover defects in material and workmanship. The products under warranty are eligible for free repair and replacement. The Company also offers limited warranty plans for parts and battery. In addition to this the service provider offers warranty extension plans to enhance coverage period of any product. Check the given table for detailed warranty information.
Product | Warranty Period |
---|
Desktops, All-in-ones (consumer and commercial) | One year for consumer and three year for commercial |
Monitors Consumer & Commercial | Three-year limited warranty |
Laptops | Three-year limited warranty |
Ultra-thins, Netbooks & Chromebooks | Two-year limited warranty. |
Projectors and Smartphone | One year limited warranty |
Servers, Storage & Workstations | One year limited warranty |
How to Check Warranty
Check the
Warranty Information manual for complete details about manufacturer protection plans and benefits. Customers can also check warranty claims by providing product serial number, SNID or part number (P/N).
How to Claim Warranty
To claim warranty, connect to service support department via below given contacts.
Acer Computer Australia Sydney Office
Building G, Level 2, 350 Parramatta Road, Homebush West NSW 2140Switch:
02 8762 3000 (Overseas
+61 2 8762 3000)
Mailing Address
Acer Computer Australia Pty LtdLocked Bag 189, Silverwater BC NSW 1811Product Support for Acer Sydney Australia
Acer is committed to deliver support services through certified centers for products mentioned below:
Desktop
Acer offers support for various kinds of desktops. The desktop range include tower series, all-in-one and home use desktopsTablets
The authorized service centers are equipped to render service support for tablets and deliver accessories also.Monitor and Projectors
Consumers can seek services for monitors and projectors. All types of smart projectors are being services at the established service centers of Acer.Accessories
Consumers can order accessories and parts. The accessories range include mouse pads, Wi-Fi modems, headphones, touch pads, etc.Smart Devices
Acer Halo smart speaker is a advanced device that take verbal commands and do task. From playing music, telling time, weather updates, Google information, etc.
Get Support
Acer has devised varied channels to deliver product sale, service and repair support.
Technical Support
1300 365 100 Monday to Friday 7:00 a.m. to 9:00 p.m.Saturday and Sunday 9:00 a.m. to 6:00 p.m.Service and Repair Enquiries
1300 365 100 7:00 a.m. to 9:00 p.m. Monday to Friday