Mr.
I have an HP 8610 printer that has worked quite well for the past four years, but recently the printer has failed to print, or do much of anything for that matter. I can turn the printer on and it goes through the motions of getting ready to begin working, but then it stays in a cycle like it wants to begin the printing process, but does nothing more. Also the only way that I can turn off the printer is by unplugging it because the power button cannot shut off the printer. I've gone through the resetting process and it doesn't do anything either. Could you please refer me to a competent authorized service center. I would greatly appreciate. Thanks.
May 15, 2019