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Lion Air Service Center

Lion Aire is a Indonesia based Airlines company founded in 1996 which has its having headquarters in Jakarta, Indonesia. You can contact Lion Air via email, website, contact number (customer service phone number) and postal cum official address.
Customer care number
+62 80 4177 8899
Center location
Jl. Sangaji, No. 17, Jakarta Pusat Jakarta, Indonesia
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User Reports and Reviews to Lion Air Service Center
Male ImageMr. Yohanes Robertus Lamury Reports
On the sixteenth of May 2013 I flew by Lion air with my wife from Balikpapan to surabaya by flight no JT 690.I brought only two baggages. when landing in Surabaya,I waited in the baggage room but I just got one baggage, an other baggage lost. I reported to the person in charge (Mr.Teguh) and checked about one hour but he couldn't get it and asked me to wait in Surabaya 1x24 ours. the next day I tried to contact Mr Teguh but got no response. Two days after I tried again but had the same answer and he said that he had already reported to Jakarta office and asked me to wait for about 2 weeks
Male ImageMr. Yohanes Robertus Lamury Reports
Today is the 19th of June. I haven't got any information from Lion Air. I have been waiting for more than three weeks but still no information. Several times I flew by Lion Air but it was the first time I had I nightmare flight with this big company Lion Air. I still trust Lion Air and hope to get good information from Lion Air Customer Service. I am the only son of Mr.Lamuri and Mrs.Rosly. Thank you.
User Problems