800-654-6633Monday - Saturday 11:00 a.m. to 6:00 p.m.Email FormThe center can be contacted by customers to receive assistance for repairs and servicing related to Amplifiers, AV Receivers & Separates, Turntables, CD Players, etc. Additionally, support for Network Audio Players is also provided by the service center.
For repair contact nearby service centers at
CA Service CentersParts and Accessories
To search parts and accessories visit
Parts and Accessories and enter model number pr parts name in the box to get details. or call at
866.779.7421Warranty
1-201-762-6666Tech & Operational Support
201-762-6666 Monday to Friday Between 11:00 a.m. to 6:00 p.m. Can I Return The Product?
Yes, products can be returned within 60 days of the original purchase, along with the full purchase proof, in order to obtain a refund. The original payment method used will be credited back for the returned product. Customers can contact the service desk at
1-800-654-6633 for all details regarding the return of products.
Furthermore, in return request emails, information regarding the Order ID, Billing email address, and the reason for returning the product must be included. For more detailed information, a visit to the website is recommended at
marantz.com/en-us/support/return-policy.
What Payment Options are Available
Credit Card
Payment from the credit card will not be deducted until the order is shipped. In the event of a return, payments will be refunded within 2 business weeks after the product is received back by the warehouse. Contacting the help desk by phone at is advised.
1 (800) 654-6633 for further details.
How to Request Return
Online repair requests can be initiated by accessing
returns.narvar.com/marantz/returnslocale=en_US and inputting ordering information, such as the Order number and email address, into the designated boxes to proceed with the request. Customers are urged to contact the service team at
1 (800) 654-6633 in order to facilitate the return process.