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User Reports and Reviews to Rimowa Singapore Service Center
Mr. Patrick Widjaja Reports
My rimowa is a Salsa air and it was purchased 2010 in singapore. One of its corner has now a small rip after it was dented. As it has a 5year warranty and i still have the warranty card, i wonder if you can repair it ? what do i need to do?
Mr. Vincent Reports
My Rimowa is a salsa air and it was purchased in France in year 2012. I need tightening of the screw of the wheelbase and it has lossen after my frequent travels. I believed it should be a international warranty. May I know where I can tighten all these screws? as the screws are star shaped and I am unable to get a suitable screw driver for it. Please contact me via email at firstname.lastname@example.org Thank you.
Mr. Van Vang Nguyen Reports
Hello Sir, On my recent trip from singapore to usa, my rimowa suitcase had one of it wheels broken and also the right hand locking pad was cracked. One of the corner steel covering was of the bag was also damaged resulting in a sharp edge that injured my hands and legs while using the bag. Where can i repair these 3 issues. I have a silver steel looking bag that is about 3 feet by 1. 5 ft wide. Thank you.
Ms. Margaret Koh Reports
Hi i just returned from my vacation and now i cannot open the luggage with my comb that was set previously!! please help urgently. Thank you Margaret.
Mr. Andy Chua Reports
Hi, i am using salsa deluxe hybrid cabin size luggage and the top section casement was cracked where the handle was attached. Just wonder can it be repair and where can i send it to. Thank you.