1-800-344-1029John Hancock Annuities Service Center PO Box 55444 Boston, MA 02205-5444Fax:
1-617-663-3160Finance and insurance services are dealt with by the John Hancock Annuities Service Center in Portsmouth, New Hampshire. All categories of customers are handled by the service staff, and quality service support is offered.
Email Form
Email Form available at the contact us page to send financial investment related queries.
Annuities Customer Service Center
1-800-344-1029 Monday to Friday between 8:00 a.m. to 6:00 p.m., Eastern TimeClaims Information
For claims information call at
1-877-543-2363 Monday to Friday between 9:00 a.m. to 5:00 p.m., Eastern TimeMailing Center (all States Except NY)
John Hancock Annuities Service Center PO Box 55444 Boston, MA 02205-5444Life Insurance
1-800-732-5543 Monday to Thursday Between 8:00 a.m. to 6:00 p.m. ETLong-Term Care
1-800-377-7311 Monday to Thursday between 8:00 a.m. to 7:00 p.m. ET Friday: 8:00 a.m. to 6:00 p.m.ETInvestments
1-800-225-5291 Monday to Thursday between 8:00 a.m. to 7:00 p.m.ET, Friday: 8:00 a.m. to 6:00 p.m.ETNear Me Office Locations
Hancock Office Locations locations in Portsmouth Nh by following the provided maps link.