800-613-2624 - Call Capital Blue Cross at (800) 613-2624

800-613-2624 to Call at

Capital Blue Cross is known for its life and health insurance services. Capital Blue Cross offers individual as well as family health plans, pet insurance, medicare, and other related services as well. Capital Blue Cross serves their customers in the USA. The contact details of the Capital Blue Cross are mentioned below

Capital Blue Cross Address: PO Box 779519 Harrisburg, PA 17177 United States
Capital Blue Cross Phone: (800) 613-2624 or at 1.855.505.2583
Capital Blue Cross Provider Phone Number: 800.874.8433
Capital Blue Cross Support Center: call at 717.541.7200
Hours of Operation: 24/7 from Monday to Sunday

Capital Blue Cross Claims Mailing Address


Capital Blue Cross Claims like Medical, Pharmacy, Dental and vision, and International claim forms must be mailed to P.O. Box 2048 Southeastern, PA 19399

Capital Blue Cross HMO


The contact details for the Member Service for Existing Members are as follows
  • Phone: 800.779.6962
  • Address: P.O. Box 779519 Harrisburg, PA 17177-9599
  • Hours: Monday — Friday 8:00 AM — 8:00 PM, Saturday and Sunday
    Voicemail Services Available

Capital Blue Cross PPO

  • Phone: Please call at 866.987.4213
  • Hours: Monday — Friday 8:00 AM — 8:00 PM, Saturday and Sunday
    Voicemail Services Available
  • Address: P.O. Box 779519 Harrisburg, PA 17177-9599


Contact Online


To contact Capital Blue Cross the customer needs to submit the form or can call the number on the back of the ID card if customers are a Capital Blue Cross member. In the form the customer has to select the category that best describes the question of the customer and proceed with further steps.

Benefit Plan/Login


For the Benefit Plan customer are advised to call on the numbers that are mentioned on the back side of ID card. On the card the customer can look for the phone numbers like medical, vision or pharmacy member Services. To get the ID card the existing customer needs to login i their respective accounts or new customers needs to register firsts. The step by step guide for login or registration is mentioned below
  • Visit the https://www.capbluecross.com/
  • On the page there is a login option available at the top of screen on right hand side
  • For new customers there is a "Registration option" next to the login option
  • On Registration enter the information and proceed with further steps

Capital Blue Cross Harrisburg PA

Address: 2500 Elmerton Ave, Harrisburg, PA 17177, United States
Phone: +1 717-541-7000
Calling Hours: Monday to Friday 8:00 am to 4:30 pm, Saturday and Sunday closed

Capital Blue Cross Payer Id


A Payer ID is actually a unique ID number that is assigned to an insurance company like Capital Blue Cross for the purpose of transmitting claims all electronically. Capital Blue Cross has a specific number that is used to achieve proper adjudication of the claim. Capital Blue Cross Payer ID: 23045

Capital Blue Cross Timely Filing Limit


Timely filing is basically is a time limit that insurance company put on claim submission.All the Capital Blue Cross claims should be submitted within 12 months from the actual date of service but with the exception of claims from certain state as well as federal agencies. Contact Member Services at 800.730. 7219 for any kind of help in submitting a medical claim.

Capital Blue Cross Provider Dispute Form

Capital Blue Cross Provider Dispute Form is a document that Tthe customer can use to appeal about certain decisions that are made by Capital Blue Cross regarding the health insurance coverage and/or services.

  • To claim dispute or denial of service in whole or in part the request must be submitted within 180 days of the initial determination
  • It is advisable to attach the copies of all documentation in relation to appeal and also include any additional information which can support the appeal
  • The dispute form and all the accompanying documents if any must may be mailed or faxed Member Appeals Department Capital BlueCross P.O. Box 779518Harrisburg, PA 17177-9518 and Fax to 717-541-6915
  • Note: Capital Blue Cross provides Appeal Form to submit questions if the customers not satisfied with the service the form can be used to ask for a refund, discontinue service, or file a complaint. For any help filing an appeal, call customer service 866.987.4213 from Monday to Friday 8:00 AM to 8:00 PM

Capital Blue Cross Provider Portal

Log in or register with Capital Blue Cross Availity Provider Portal for information about benefit plans and is fast and easy access to health plan information. Capital Blue Cross Provider Portal has a free health-plan-sponsored solution, providers can also enjoy the real-time information exchange with many of the payers. The customer at provider portal enjoy different services like

  • Essentials Pro Payer List and News / Press Releases
  • Training and Education
  • Preferred Vendors and Network Status
  • Essentials Payer List

Meet Health Coach


The health representatives at the Capital Blue Cross wellness centers are available to answer the questions as well as help the customer to select a plan that fits the needs and budget. Health Coach can assist the customer with health insurance costs, and health screenings. Please schedule an appointment

What Counties are Included in the Capital Blue Cross Service Area?


The Capital Blue Cross service area includes
  • Adams, Berks, Centre, Columbia, Cumberland, Dauphin
  • Franklin, Fulton, Juniata, Lancaster, Lebanon, Lehigh
  • Mifflin, Montour, Northampton, Northumberland, Perry,
  • Schuylkill, Snyder, Union and York counties