Aetna Dental Member Services Phone Number - Assistance Guide

Aetna Dental Member Services Phone Number is meant to address issues regarding dental insurance plans. The customer service team offers help regarding benefits, claims, appeals, contracted rates, and plans. The service support is also available for Medicare dental plans and non-Medicare plans. Aetna is a healthcare insurance service provider. The service vendor offers healthcare plans under different categories. The service support is available for insurance claims, pharmacy and benefits. Aetna Dental service support is also available for Medicare medical and dental plans.

Aetna Dental Insurance Member Services Phone Number

Medicare Medical and Dental Plans

1-800-624-0756 (TTY: 711)

Non-Medicare Plans, Including Individual and Family Plans

1-888-632-3862 (TTY: 711)

Dental for Non-Medicare Plans

1-800-451-7715 (TTY: 711)

Voluntary Plans

1-888-772-9682 (TTY: 711)

Worker's Comp

1-800-238-6288 (TTY: 711)

Aetna Member Service Support Phone Number

ServicesPhone Numbers
Medicare plan precertification1-800-624-0756 (TTY: 711)
Non-Medicare, including individual and family plan precertification 1-888-632-3862 (TTY: 711)
Specialty precertification (injectable drugs) for Medicare plans1-866-503-0857 (TTY: 711)
Specialty precertification (injectable drugs) 1-866-752-7021 (TTY: 711)
Pharmacy precertification (oral drugs) for Medicare plans 1-800-414-2386 (TTY: 711)
Pharmacy precertification (oral drugs) for non-Medicare1-855-240-0535 (TTY: 711)
BRCA genetic testing (precertification and information)1-877-794-8720 (TTY: 711)
Medicare, non-Medicare, including individual and family plans 1-877-212-8811(TTY: 711)

Aetna Special Programs and Other Phone Numbers

Availity Help - Registration Questions

1-800-282-4548 (TTY: 711)

Disease Management Programs

1-866-269-4500 (TTY: 711)

Infertility Program

1-800-575-5999 (TTY: 711)

Maternity Program

1-800-272-3531 (TTY: 711)

Pharmacy Management

1-800-238-6279 (TTY: 711)

Specialty Pharmacy

1-866-782-2779 (TTY: 711)

Transplant Program

1-877-212-8811 (TTY: 711)

Aetna Dental Member Service Locations

Mailing Address

Aetna, Inc. P O Box 981107. El Paso, TX 79998.

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