The Amazon customer service email address is
cis@amazon.com. This email service support covers various products and services. Amazon is committed to providing comprehensive support through multiple channels, including email service. The global corporation also offers email service support to address customer queries. Refer to the following help documents to access assistance via email service.
Amazon Customer Service Email USA
Send emails to
primary@amazon.com for general queries and questions. For direct assistance, call
1-888-280-4331.
Account and Billing Queries:
Resolve billing queries by emailing
cis@amazon.com. For payment-related assistance, clients can also call
(866) 216 -1075.
Amazon Canada Customer Service Email
Canadian customers can send email queries to
cs-reply@amazon.com.
Amazon Prime Customer Service Email
For support regarding Amazon Prime membership and subscriptions, email
primary@amazon.com.
Amazon Customer Service Email Complaint
To register a complaint with Amazon, call
1 206-922-0880, or log into your Amazon account and click on the
Complaints Link at the bottom of the page.
Amazon HR Email Address
The registered email address for the Human Resources department is
hr@amazon.com.
Report Fraud:
Report suspicious emails, phone calls, or webpages to
mws-admin@amazon.com.
Amazon Marketplace Web Service Support
Send requests to
lwa-support@amazon.com.
Amazon Customer Service Email Spam
Amazon assures security and privacy to customers. The Company encourages consumers to report any suspicious email fraud, scam, phishing and spoofing. The support service takes suspicious calls, email or text seriously and secures customer's information.
How to Report Spam Email to Amazon?
To report the spam emails or calls follow the below steps
- Go through the www.amazon.com .
- Click on "Customer service" option available on top of the page.
- Choose "Security & Privacy" option under "Help Topics".
- Click on "Report Something Suspicious".
- Select an Option from the below categories:
Shared any information
Shared Amazon account information
Shared Banking information
Have given remote access to my computer/devices
Have shared other information. - Login with email and Password.
- Follow the on-screen prompts
- File a suspicious activity.
Amazon Account Locked Email
The Amazon "account-locked" email is a part of spam used by fraudsters to dump users. Report that same spam email by using the above discussed method.
Amazon Email Gift Card
Amazon offers e-gift cards that can be send to friends, family and others. The gift cards contain shopping rewards that a receiver can use to shop from Amazon. Customers can send gift cards via email to a recipient with other details. Amazon mail the gift card to chosen recipient and allows to redeem that same anytime.
How to Email a Gift Card from Amazon?
- Visit the Amazon.com.
- Click on "Gift Cards" option available.
- Select the type of gift card you want to purchase.
- Enter the desired amount for gift card.
- Select "Add to Cart".
- Click on "Proceed to Checkout".
- Provide payment details and select "Continue".
- Select "Place order".
- After placing order, Amazon will mail the gift card to recipient for shopping.
Amazon Email Account
Amazon allows customers to create a user account based on email and phone number. The user account provides access to multiple services and benefits. A registered user can manage personal account information, check payment details, faster checkouts and avail discounts.
Check How to Create an Amazon Email Account Login?
- Visit the official portal at "www.amazon.com".
- Click on "Account and Lists".
- Choose "New Customer" option.
- Click on "Create a new Amazon account".
- Enter a "User name" and "Password".
- Enter a Mobile number and Email address to connect.
- Enter a six-digit OTP received through mobile or email.
- Enter the code and click on "Verify".
How to Verify Email ID?
1. Go to the email inbox.
2. Select the link in the verification email.
3. Follow the on-screen instructions.
How to Change Amazon Email Address
Amazon allows users to update or change email or other personal information anytime. Users can change email address on personal account by following the below steps:
1. Visit the "Accounts and Lists" option on "www.Amazon.com".
2. Click on "Your Account" option.
3. Go to the section called "E-mail Preferences".
4. Click "Update or Change".
5. Enter "new and old email ids" to complete the process.
Check How to Delete the Amazon Account?
- Visit the "www.amazon.com".
- Click on "Account" option present at the top of page.
- Then click on "Login and Security".
- After Login, click on "Edit" option.
- Go to "Account Status" section.
- Click on "Inactive" to confirm the account delete.
How to Email Amazon Customer Service?
Amazon has devised multiple means and ways to provide contact channels to customers. Consumers can use the helpline channels to avail assistance regarding services and products. Amazon offers support under the below mentioned help categories.
- Shipping & Delivery
- Amazon Prime
- Payments & Pricing
- Amazon Pay balance
- Returns, Refunds
- Ordering
- Managing Your Account
- Devices & Digital Services
- Amazon Business
- Other Topics & Help Sites
- Customer Service
Contact Amazon Customer Service by Email
Amazon allows clients to seek needed assistance via email support. The established email channels can be utilized to seek needed assistance.
For general queries: primary@amazon.com
For billing and Accounts: cis@amazon.com
Contact HR department: hr@amazon.comContact Amazon through Phone Number
Amazon has established the toll-free number to provide direct assistance to customers. The established contact numbers are mentioned below:
How to Contact Amazon Customer Service Via Chat
To avail support via chat service, follow the below steps:
- Go to "amazon.com".
- Select the "Customer service"
- Under customer service click on "Contact us".
- Enter Login Credential to Sign in.
- Click "Start chatting now".
- Enter a message in "text box" at the bottom of the pop-up chat window.
- click "Send" to check the live answers.
- Assistance can also be availed by selecting "Help"
option.
Amazon Prime Customer Service Email
Amazon prime customer service email is
primary@amazon.com or
cs-reply@amazon.com. The prime service by Amazon include streaming online Movies, TV Shows & Get Free shipping benefits. Subscribers can watch movies and series by using Amazon prime membership. Use below mentioned email addresses to avail assistance.
Account and Billing Queries: cis@amazon.comReport Fraud: atmws-admin@amazon.comAmazon Marketplace Web Service Support: lwa-support@amazon.comAmazon Flex Customer Service Email
Amazon Flex customer service can be contacted via email at
amazonflex-support@amazon.com or by phone call at
888-281-6906 . The service hours are daily between 8:00 a.m. to 9:00 p.m. PT.
Amazon Relay Customer Service Email
Visit the
Amazon relay support page and collect information regarding relay program and logistic services.