Amazon DLS - Disability And Leave Services Contacts


Amazon DLS

1-888-280-4331
Amazon's Disability and Leave Services (DLS) is a team that provides support and assistance to employees who need to take time off from work due to a medical condition, disability, or other qualifying events. DLS manages to leave requests and disability accommodations. DLS offers a range of resources and support services to help employees navigate the leave and return-to-work process, including managing paperwork, facilitating communication between employees, managers, and healthcare providers, and providing guidance and support throughout the process.

Amazon DLS Case Manager


Amazon's Disability and Leave Services (DLS) team includes case managers who are responsible for helping employees to manage leave requests and disability accommodations. DLS case managers work closely with employees to provide support and assistance throughout the leave or accommodation process, including Reviewing leave requests and determining eligibility for leave, Managing the paperwork and documentation required for leave requests, Providing guidance and support to employees throughout the leave process, etc.

Amazon DLS Phone Number

1-888-280-4331

Amazon DLS Hours


DLS program is available to Amazon employees 24/7 through the DLS portal. For assistance with managing a medical leave of absence, a disability, or other medical accommodations, log in to the DLS portal at any time and submit a request for assistance. A DLS representative will respond to the request as soon as possible, typically within 1-2 business days.

Amazon DLS Login

  • Visit https://idp.amazon.work/idp/profile/SAML2/Unsolicited/SSO and sign in with Amazon employee credentials
  • Click on the "Resources" tab at the top of the page
  • Under the "Resources" tab, click on "Disability and Leave Services"
  • If accessing the portal for the first time complete some additional steps to verify identity and set up an account. Follow the on-screen instructions to do so
  • Once logged in to the Disability and Leave Services portal access information and resources

Amazon DLS Website


The Amazon Disability and Leave Services (DLS) website is a portal that provides information and resources related to disability accommodations, medical leave, and other related topics for Amazon employees. The website is accessible through Amazon's A to Z employee website https://idp.amazon.work/idp/profile/SAML2/Unsolicited/SSO and is designed to help employees navigate the leave and disability accommodation process.