Amerihealth Caritas North Carolina

1-833-870-5500
AmeriHealth Caritas North Carolina is a Health Insurance provider associated with management of health plans for Medicaid beneficiaries. AmeriHealth Caritas is known to provide Medicaid health care solutions to eligible families and individuals. Medicaid Managed care is available for low-income adults, children, pregnant women and seniors. The insurance plan also covers people with disabilities and eligible individuals requiring long-term care.

Merihealth Caritas North Carolina Claims Address

810 Sharon Drive, Westlake OH 44145 USA.

Amerihealth Caritas North Carolina Address

8041 Arco Corporate Drive. Raleigh, NC 27617 USA

Amerihealth Caritas North Carolina Payer ID

81671 is the AmeriHealth Caritas North Carolina EDI Payer ID number.

Amerihealth Caritas North Carolina Prior Authorization

Call the Utilization Management department at 1-833-900-2262 from 8:00 a.m. to 5:00 p.m., Monday to Friday.

Amerihealth Caritas North Carolina Provider Manual

Get the PDF file of the Amerihealth Caritas North Carolina provider manual.

Amerihealth Caritas North Carolina Timely Filing Limit

The claim filing time limit for Amerihealth Caritas North Carolina is 180 Days from the date of service.

Amerihealth Caritas North Carolina Provider Phone Number

1-888-738-0004
Amerihealth Caritas North Carolina has a network of providers to ensure Medicaid benefits to eligible members.

Amerihealth Caritas North Carolina Additional Phone Numbers

Service	Phone Number	Service Hours
Member Services Line	1-855-375-8811	Available 24 hours a day, seven days a week
AmeriHealth Caritas North Carolina Behavioral Health Crisis Line	1-833-712-2262 (TTY 1-866-209-6421)	Available 24 hours a day, seven days a week
24/7 Nurse Line	1-888-674-8710	Available 24 hours a day, seven days a week
Bright Start (maternity services)	1-833-475-2262	NA
NC Medicaid Ombudsman	1-877-201-3750	Monday through Friday, 8:00 a.m. to 5:00 p.m., except for state holidays
NC Medicaid Contact Center	1-888-245-0179	Monday through Friday, 8:00 a.m. to 5:00 p.m.
Non-emergency transportation services	1-833-498-2262	NA
AmeriHealth Caritas North Carolina Provider Service Line	1-888-738-0004	NA
PerformRx (Pharmacy Provider Services)	1-866-855-1406	NA
Advance Health Care Directive Registry	1-919-814-5400	Monday through Friday, 8:00 a.m. to 5:00 p.m.
Fraud, Waste and Abuse Hotline	1-866-833-9718	NA
NC Medicaid Fraud, Waste and Abuse Tip Line	1-877-362-8471	NA
State Auditor Fraud and Waste Line	1-800-730-8477	NA
USA Office of Inspector General Fraud Line	1-800-447-8477	NA

Amerihealth Caritas North Carolina Provider Portal

https://www.amerihealthcaritasnc.com//provider/
The portal is meant for providers working for the management of Medicaid program in North Carolina. The provider network includes healthcare professionals, medical centers, Diagnostic centers, etc. The provider portal enables a participating provider to enroll for services. The provider portal allows to process claims and billing of members.

Provider Enrollment Support

1-800-688-6696

How to Enroll for Medicaid Managed Care Plan

Enroll Online

• Go to the Amerihealth Caritas North Carolina portal at "https://www.amerihealthcaritasnc.com/"
• Navigate to "Medicaid Managed Care" and then click on the link given under "Online"
• Review all details about the plan and find a provider
• Choose a health plan and click on "Enroll"

Enroll Over Phone

Call at 1-833-870-5500 (TTY 1-833-870-5588), 7:00 a.m. to 5:00 p.m., Monday through Saturday.

Amerihealth Caritas North Carolina Billing Address

8041 Arco Corporate Drive. Raleigh, NC 27617.