BankMobile Customer Service Email - Text Support Guide

BankMobile Customer Service Email

BankMobile is a mobile banking technology that empower students and educational institutes to avail varied banking facilities. The platform offers saving and checking accounts to students. BankMobile also empower universities to deliver refunds to students.

  • Bankmobile Customer Service Email: In order to avail assistance regarding service and products, send email at support@bankmobilehelp.com. For direct assistance customers can call at 1-844-969-2265 .
  • Bankmobile Vibe Customer Service Email: Bankmobile Vibe is a checking account for students that provides access to different services and products. Bankmobile assistance can be availed at 855-763-6404 between 8am – 11pm ET 7 days a week.
  • Bankmobile Disbursements Email: For queries and questions regarding disbursement, send emails at Support@BankMobileDisbursements.com
    BankMobile Personal Loans: The support team provides all needed help regarding personal loans via the bankmobile.support@upstart.com
  • White Label Platform: Questions regarding digital transfer and etc, can be availed at Inquiries@bmtx.com
  • BMTX Inc. Support Team: To connect with support team, send an email at support@bankmobilehelp.com

Bankmobile Email Login

Bankmobile platform empower customers to seek help regarding online email service. Customers can fill a query form and send to service department. The customer service team will resolve the query and send a revert email for conformation. To send an online email query follow the below steps.

How to Email BankMobile Customer Service?


1. Go to the Bankmobile service portal.
2. Login with email id and phone number.
3. Click on the "FAQ button".
4. Click "Email Support Team" and complete the form.
5. Click on "send" option to send an email query.

Bankmobile Forgot Email


The bankmobile provides all needed assistance to recover or reset the forgotten email ID or user name. Clients can visit the account reset portal and follow the instructions to reset the email. Consumers can also call at 1-844-969-2265 to seek all needed assistance.

How to Change Email on Bank Mobile

  • Visit the "My profile" Option.
  • Choose "Edit" the contact information
  • Enter new email address, then select "Continue".
  • Follow steps to confirm and once confirmed, select "Submit".
  • Enter your new phone, alternate, or mobile number. Then select "Submit".

How to Unsuspend BankMobile Account?


There are many reasons that can lead to account suspension. Consumers can call at 1-877-327-9515 between 8 a.m. and 11 p.m. any day to appeal against the account suspension.

BankMobile Reset Password


To reset a password, follow the below steps.
1. Log into BankMobile Vibe user profile.
2. Click on the "Password/PIN" from the menu listed under the User Profile tab.
3. Select "Change Password" and enter your current password.
4. Enter and confirm your new password
5. Click on the "Change" button to submit the changes.

BankMobile Customer Service Hours

General Service Hours: 8am and 11pm ET, 7 days a week
BankMobile Vibe Checking Account: 8am – 11pm ET
7 days a week
BankMobile Vibe Up Checking Account: 8am – 11pm ET
7 days a week
BankMobile Workplace Checking & Savings Accounts: 8am – 11pm ET, 7 days a week
BankMobile Personal Loans: 6:00 AM to 5:00 PM PT, 7 days a week
Higher Education Platform: 8am – 11pm ET, 7 days a week

BankMobile Customer Service Phone Number

Call at the below mentioned contact numbers to avail direct support regarding services and products.
Customer Care Phone: 1-877-327-9515
Automated Service Line: 1-877-327-9515
BankMobile Vibe Checking Account: 1-866-309-7454
BankMobile Vibe Up Checking Account: 855-763-6404
BankMobile Disbursements - Student Loan Services: 1-877-327-9515
BankMobile Workplace Checking & Savings Accounts: 855-398-4291
Automated Service Line: 855-398-4291
BankMobile Personal Loans: 1-833-200-0791
Higher Education Platform: 1-866-663-2228
BMTX Inc. Corporate Contact Info: 1-877-327-9515