CPS Energy San Antonio TX - Customer Service Guide

CPS Energy San Antonio TX (Texas) Customer Service

CPS Energy San Antonio is an energy distribution company that offers gas and electricity services to commercial and domestic consumers. The electricity and gas services are available under monthly bill plans. Consumers can call at 210-353-4357 to report any gas or electricity related emergency. For general issues call the customer service center at (210) 353-2222 .
Contact via the below mentioned contacts to seek assistance.

  • Service Support: Call the emergency helpline at 210) 353-4357 to report gas leakage, or electricity service problem.
  • Billing Or Service Issues: For all types of billing issues or payment related assistance call at (210) 353-2222 or at the toll free number i.e 1-800-773-3077 .
  • Commercial Service Issues: Commercial consumers can call at (210) 353-3333 to seek direct assistance.
  • HR Department: For jobs and employment verification services call at (210) 353-4636 .
  • Customer Service Hours: The above helpline channels are available between 7:45 a.m. – 5 p.m., Monday – Friday, except holidays.
  • Email Assistance: To send queries and questions at via email use feedback@cpsenergy.com.
Jobs at CPS Energy: For jobs and employment related support visit the career page of the energy service portal.

CPS Energy San Antonio Tx Address

CPS Energy Eastside
Address: 4525 Rigsby Avenue, Suite 112
San Antonio, TX 78222

CPS Energy Southside
Address: 660 S.W. Military Drive at Shopper's City Mall
San Antonio, TX 78221

CPS Energy Westside
Address: 803 Castroville Road, Suite 406 at Las Palmas Center
San Antonio, TX 78237

CPS Energy Northside
Address: 754 NW Loop 410, Suite 102
San Antonio, TX 78216

Mailing Address
Address: CPS Energy, P.O. Box 1771
San Antonio, TX 78296

CPS Energy Headquarters San Antonio Tx
Address: 500 McCullough Ave, San Antonio, TX 78215

CPS Energy San Antonio TX Pay Bill Service

CPS Energy is committed to facilitate customers with all needed support. The energy undertaking offers multiple bill payment options to customers. For residential billing issues or queries call at 210-353-2222 . For issues with business billing dial 210-353-3333 . Refer the below information to find the ways of billing.
CPS Energy Pay Bill Online: The energy company enable consumers to pay bills online by login into "Manage My Account" at "www.cpsenergy.com". Sign In into the account and pay bills online. Consumers can choose one-time automated bill payment service. The service provider also accepts payments via credit cards.
CPS Energy Pay By Phone: Use checks, debit card or credit card for bill payment via phone. Call at the below mentioned contacts to pay bills.
Residential Customers: (877) 257-1172
Commercial Customers: (855) 290-7615 .
Pay By Mail: Customers are empowered to send checks, money orders and etc via postal mail at "CPS Energy
P.O. Box 2678
San Antonio, TX 78289".
Pay in Person: CPS energy company enables a customers to pay bills in person at any of the customer service center . The customer service center remains operational Monday – Friday, 7:45AM – 5:00PM, except holidays.

CPS Energy San Antonio TX Outage Support

CPS Energy has a well established outage center that provides all needed support and assistance. The center enables to check the outage causes, report an outage and view current outage. The outage center also enables to subscribe for outage alerts. Consumers can all at 210-353-4357 or toll-free (800) 870-1006 to seek help regarding outage related information.
How to Report Outage: In order to report an outage issues contact the CPS Energy's customer service at (210) 353-4357 to speak with an Energy Advisor. Consumers from rural ares can call at (800) 773-3077 . Customers may need to provide account number, service address or phone number while reporting the outage issue.
Enroll for Outage Alerts: To sigin for outage alerts visit the Manage My Account . Click on "My Profile" and then "Alert Preferences" to setup the outage alerts. Customers may receive alerts in the form of text, email or phone call.