Capital One Auto Loan - Support Guide

Capital One Auto Loan

Capital One bank offers auto loan or finance plans under affordable terms and conditions. The auto loan services are available for new and used cars. The service provider offers all needed assistance regarding managing the auto loans. The center provides re-finance services also for new and used cars. Customers can call at 1-800-946-0332 to seek all needed help regarding auto loan services.

How to Apply for Capital One Auto Loan?


Capital One allows to apply for auto loans online and at the authorized dealers. Customers can also apply for pre-qualification to get the auto finance easily. To apply for the auto loans follow the below steps:
  1. Check the credit score.
  2. Get the pre-approval for finance.
  3. Search for the car and authorized dealer.
  4. Provide pre-approval application.
  5. Manage the loan account and set payment terms.

What are the Capital One Auto Loan Rates?


The Capital One auto rates for car loans are mentioned below in the table:
Credit ScoreNew Car LoanUsed Car Loan
Excellent3.99%4.62-5.31%
Average4.22-6.33%5.92-8.99%
Rebuilding7.99-10.28%9.19-13.97%

Capital One Auto Loan Pre Approval

Capital One empowers customers to get pre-approval for the auto loans. The pre-approval helps to get the auto loans at the dealers. Just show the pre-approval certificate and get the loans instantly. To get pre-approval follow the below instructions:

  1. Go to the Capital One auto finance page.
  2. Click on "Get Pre-qualified".
  3. Select the loan option like "Individual" or "Joint".
  4. Click on "Next" and enter personal details.
  5. Enter residence related information.
  6. Submit the employment related information.
  7. Review the approval application and complete the process.

What are the Capital One Auto Loan Requirements?


To apply for the Capital One auto loan, an applicant must fulfill the below criteria.
  • An applicant must be at least 18 years old and have a valid street address within the contiguous United States.
  • A valid APO/FPO address also works.
  • Minimum monthly income required is $1,500.
  • The car loans ranges from $4,000 and up for new and used vehicle purchases.
  • Applicant must possess a valid credit score ranging from 300 to 850.
Note: To get the Capital One auto loan applicant must have a minimum credit score of 500.

Capital One Auto Loan Refinance


Capital One helps the auto owners to refinance the existing vehicle and save on monthly payments. The refinancing service allows a customer to save around $75 per month by refinancing their auto loan. The refinance option is available for new and used cars, light trucks, minivans and SUVs used for personal use.
Check Documents Required for Refinance:
Applicants may need the following documents to apply for refinance.
1. Proof of Income
2. Proof of Residence
3. Proof of Employment
4. Vehicle Title
Note: Clients can call at 1-833-292-8336 between Mon - Fri, 9 a.m. - 9 p.m. ET for support regarding refinance services.

Capital One Auto Loan Phone Number

Capital One financial corporation has setup varied contact numbers to access the support. Use the below mentioned helpline channels to contact the support center regarding loans and auto finance queries.
Capital One Auto Loan Customer Service: 1-Call at 800-946-0332 to seek needed assistance between Mon - Fri, 9 a.m. to 8 p.m. ET.
Capital One Auto Finance Number: For queries regarding new and used financing applications, call at 1-800-689-1789 . The service helpline is available between Mon - Fri, 9 a.m. - 9 p.m. ET and Sat, 10 a.m. - 7 p.m. ET.
Auto Refinance Applications: Call the service center refinance applications at 1-833-292-8336 between Mon - Fri, 9 a.m. - 9 p.m. ET.
Dealers Phone Number: Call at 1-800-946-0332 .
Capital One Auto Loan Payment Number: Dial 1-800-946-0332 for account transactions.

Capital One Auto Loan Address



Lienholder Mailing Address
P. O. Box 660068, Sacramento, CA 95866.

Payments Address
Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

Overnight Payments Address
Capital One Auto Finance
Attn: Payment Processing
2525 Corporate Place
2nd floor Suite #250
Monterey Park, CA 91754

Correspondence Address
Capital One Auto Finance
7933 Preston Road
Plano, TX 75024-2302

Headquarters Address
Capital One Auto Finance,
7933 Preston Road, Plano, TX 75024-2302

Capital One Auto Loan Payment

Capital One facilitates customers with multiple payment options. Customers can choose among the payoff methods and make payments. Check the below mentioned payment options.
Pay Online: Customers can pay online by Sign in into online account . Customers can select "Make a Payment" option to payoff the loans. Consumers can schedule up to three payments at a time. Users can also make a one-time payment and schedule recurring payments.
Pay By Phone: Call at 1-800-946-0332 to seek assistance regarding auto loan payments.
Pay Through Digital Platforms: Capital One empowers to use " MoneyGram" or "Western Union" platforms to send payments.
In-person Payments: Customers can visit in-person to a Capital one branch any make payments.
Through Mail: Customers can mail a cashier’s check, personal check, or money order to below mailing addresses.
1. Regular Mail: Capital One Auto Finance
P.O. Box 60511
City of Industry, CA 91716

2. Overnight Mail: Capital One Auto Finance
2525 Corporate Place 2nd Floor Suite 250
Monterey Park, CA 91754

What is Capital One Auto Loan Calculator?


Capital one auto loan offers an auto loan calculator tool. The tool allows to estimate monthly payment by entering loan amount, annual percentage rate (APR), and loan term amount. Customers are encouraged to call at 1.800.689.1789 between MON-FRI 9 AM – 9 PM ET and SAT 10 AM – 7 PM ET to seek support regarding the payment calculator.

Capital One Auto Loan Credit Score Requirements


A Capital One loan lender may provide auto loans for nonprime (between 601 and 660) or subprime (between 501 and 600) credit score.

Capital One Auto Loan Login

Capital One Login account provides access to multiple services and benefits. A account holders can manage loans, make payments, access account details. Customers can also view refinance options, loan payments and etc. To create a Login account follow the below instructions.

  • Go to the "www.capitalone.com".
  • Click on "Set Up Online Access" under Sign in option.
  • Enter personal information like name, date of birth and etc.
  • Provide Social Security Number or ITIN.
  • Enter bank account number and click "Get Started".
  • Choose a User name and Password.
  • Follow the on-screen instruction to complete the profile.

How can I Access My Auto Loan Online?


To access the auto loans online, just enroll with the online banking . Enter last name, social security number, and date of birth to access all the details.

How to Find Capital One Auto Finance Account Number?


1. Sign in to account with a "username and password".
2. Click on the account needed for the routing and account number.
3. Click on the "View Detail" link to the left of your balance.

How Do I Check the Status of My Capital One Auto Loan?
Customers can check the status of loan applications by calling at 800-903-9177 . the status can be checked after 7-10 days of application submission date.

What is the Capital One Auto Loan Grace Period?


Capital one offers a grace period for auto loans of at least 25 Days. The period is between the billing cycle and when the bill is due. No extra interest is charged if customer pays during the grace period.

Capital One Auto Loan App

Capital one offers an auto loan app for Smartphone users. The mobile app contains multiple features and benefits. The application is available under the name "Capital One Auto Navigator". Customers can check the auto loan rate and monthly payment. Manage loan accounts and check the finance details.
Where to Get: Consumers can get the app from "App store" for IOS devices and from "Play store" for android devices. Customers can also Text "MOBILE" to 80101 to get a link to download. Call at 1.800.689.1789 to seek direct help regarding the mobile application.