Capital One Customer Service Auto - Support Guide

Capital One Customer Service Auto Loan

Capital One offers easy loans for new and used cars. The banking organization offers low interest loans to purchase new and certified used cars. Refinance and lease plans are also available. Call at 1-800-946-0332 to speak with a service representative regarding the auto loan services. The phone line remains available Monday - Friday between 9 a.m. to 8 p.m. ET. Go through the below mentioned help document to find auto loan application process, interest rate and etc.

Benefits of Capital One Auto Loan


The auto loan plans by Capital One has numerous benefits. Check the below benefits.
  1. Easy Pre-qualification: The Capital One bank has set easy pre-qualification terms. Applicants can apply online for approval. The pre-approval does not affect the credit score.
  2. Flexible Terms: The auto loans involve easy terms that include flexible refinancing and easy payment methods.
  3. No Lender Fees: The bank charges no
    application fee for the auto loan applications.
  4. Banking Support: The loan customers can also avail services like consumer bank accounts, credit cards and other services.
  5. Authorized Dealers: Capital one has authorized dealers to accept the loans and produce cars.

How to Apply for Capital One Auto Loan?


In order to apply for a Capital One auto loan an applicant must need Pre-approval from the bank. After getting the pre-approval a client must visit an authorized dealer to finalize the loan terms.
How to Get Pre-Approval?
  • Visit the Capital One auto finance portal at "www.capitalone.com/auto-financing/"
  • Click on "Get Pre-qualified".
  • Choose among the loan option e.g (joint or individual).
  • Click "Continue" and fill personal information.
  • Enter "employment details or occupation information".
  • Review the application form and click "Submit".


Check Eligibility Criteria for Capital One Auto Loan


To apply for Capital One auto loan an applicant must fulfill the below criteria.
1. An applicant must be 18 years or above age.
2. Must be a USA resident with registered residence address.
3. The minimum income must be $15,00.
4. Applicants must produce a credit score report within 300 to 800 score range.
5. Submit needed documents like proof of address, employment, income and social security number.

Capital One Auto Finance 24 Hour Customer Service


Call at 800-946-0332 to avail 24 hours customer service support. Loan customers can also send queries via email at comment@capitaloneauto.com. The branch business hours are Monday- Friday, 9 a.m. to 8 p.m. ET.

Capital One Auto Customer Service Number

Capital bank has established various contact channels to facilitate consumers. The bank has setup different helpline numbers to render all possible support. Use the below given numbers to contact customer service support of Capital One auto finance.

  • Existing Customers: All existing customers can call at 1-800-946-0332 . The automated phone line remains active 24 hours a day.
  • New and Used Financing Applications:
    For help regarding financing applications call at 1-800-689-1789 . The usual business hours are Mon - Fri, 9 a.m. - 9 p.m. ET and Sat, 10 a.m. - 7 p.m. ET.
  • Auto Refinance Applications: Dial 1-833-292-8336 to seek assistance regarding refinance applications. The service hours are Monday- Friday 9 a.m. - 9 p.m. ET.
  • Auto Finance Dealer: To receive support regarding finance dealership call at 1-800-946-0332 .

Capital One Auto Finance 24 Hour Customer Service


Capital one assures all possible support regarding auto finance services. Dial the automated phone line at 1-800-946-0332 anytime, 24 hours a day, 7 days a week. The service representatives are available to help customers.

Capital One Auto Customer Service Number 1800/800


The toll-free numbers dedicated for auto finance queries is 800-946-0332 .

Capital One Customer Service Auto Finance


For general queries call at 1-877-383-4802 between Monday - Friday 9a.m. to 8p.m. ET. Customers can dial 1-800-946-0332 to seek support regarding auto finance.

Capital One Auto Refinance Customer Service Number


Applicants can call at 1-833-292-8336 to seek assistance regarding refinance applications. The service hours are Monday- Friday 9 a.m. - 9 p.m. ET.

Capital One Auto Insurance Customer Service


The Capital one offers auto insurance services to customers. Call at 1-877-383-4802 to seek help regarding insurance plans.

Capital One Auto Finance Loan Payoff Customer Service


For payoff related queries dial 1-800-946-0332 . Capital one has devised multiple loan payment means and methods.

Capital One Auto 24 Hour Customer Service


The automated phone line i.e. 800-946-0332 remains active 24 hours a day.

Capital One Auto Customer Service Chat


Capital one has a mobile application called "ENO". The application enables a user to chat with a live representative. Visit the ENO chat portal to seek needed support. Capital one also offers direct assistance through helpline numbers. Visit the "Contact Us" path of the Capital one on official web portal to seek direct assistance.

Capital One Auto Navigator Customer Service

Capital One auto navigator is an online tool that is meant to search for new and used cars. The tool has multiple features that enable a user to find cars, loans, search for dealers and etc. The features of the Auto Navigator are mentioned below:

  • Search Cars: The navigator tool is used to search new and used cars available with different dealers. The online tool helps to find a car that fits into the needs of a customer.
  • Pre-qualify: Auto Navigator tool assists in pre-qualifying for loans. Loan consumers can check the real rate and monthly payment on each car available.
  • Manage a Deal: The tool empowers to build a deal. Customers can adjust the down payment, term length, and payment plans.
  • Visit a Dealer: The auto navigator can be used to visit a dealership center and complete a credit application.

Capital One Auto Navigator Support
In order to seek support regarding Capital one Auto Navigator call at 1.800.689.1789 between MON-FRI 9 AM – 9 PM ET and SAT 10 AM – 7 PM ET. To get the Auto Navigator app send a test message at "Text AUTO to 80101 to Download".

Capital One Auto Refinance Customer Service


Capital one offers refinance services to auto loan customers. Call at 1.833. 292.8332 between Monday - Friday 9 AM – 9 PM ET to seek all possible help.

Capital One Customer Service Auto Payment

Capital One banking organization has devised numerous payment methods. A loan consumer has choice to pay payments by using different payment methods. Check the below given payment option for paying the auto loans.
1. Pay Online: In order to pay loans online Sign In into the online account . Navigate to payments and select "Make a Payment" option. The online payment option allows to schedule up to three payments at a time. The online payment system also enables a consumer to set a one-time payment and schedule recurring payments.
Payment By Phone: Dial the automated phone line at 1-800-946-0332 and ask for payment assistance.
Digital Platforms/Gateways: Capital One bank accepts loan payment made through " MoneyGram" or "Western Union" digital platforms.
In-person Payments: To pay in-person visit the Capital one branch any make payments.
Pay via Mail: To pay through postal mail send a cashier’s check, personal check, or money order to below mailing addresses.
1. Regular Mail: Capital One Auto Finance P.O. Box 60511, City of Industry, CA 91716

2. Overnight Mail: Capital One Auto Finance, 2525 Corporate Place 2nd Floor Suite 250, Monterey Park, CA 91754.

Capital One Auto Loan Login

The login account enables a user to access multiple services and online resources. In order to login into the online account follow below instructions.

  1. Visit the Capital One official portal at "www.capitalone.com".
  2. Navigate to "Sign In" option to set up an account.
  3. Enter details like "last name, zip code, SSN number".
  4. Click on "Sign In" to access the account.

Capital One Customer Service Auto Hours


The Capital one auto loan business hours are 7:00 a.m. and 8:00 p.m. CT Monday through Friday. To contact via automated phone support call at 1-800-946-0332 anytime, 24 hours a day, 7 days a week.

How to Find Auto Finance Account Number
1. Sign in to account with a "username and password".
2. Click on the account needed for the routing and account number.
3. Click on the "View Detail" option to view the left out loan balance.