Chicago OTC

Chicago OTC(Ogilvie Transportation Center) is a train station where passengers can avail help regarding the service lines, routes, maps, schedules, fares and other service alerts. For more support and information, contact the train service station at the given means:
  • Having general enquiries and concerns about the service station, fares, train schedules and maps, call at 312-496-4777 or (312) 322-6777 during Weekdays from 8:00 a.m. to 5:00 p.m.
  • RTA Travel Information Center: Queries about the RTA(Regional Transportation Authority) travel trip planner, talk to a service agent at (312) 836.7000 in between Monday to Saturday: 6:00 a.m. to 7:00 p.m.
  • Lost and Found Phone Number: For lost and found services, talk to a service representative at 312-496-4751 or (312) 322-4269
  • Agent Hours: Agents of the station are available for booking Upper tickets in between Monday to Friday: 5:30 a.m. to 11:00 p.m. & Weekends: 6:00 a.m. to 11:00 p.m. For Lower ticket bookings, visit or call office during Monday to Friday: 6:00 a.m. to 6:40 p.m. & Weekends: closed.
  • Waiting Room Hours: Passengers having Upper tickets can visit waiting room in between Monday to Saturday: 5:00 a.m. to 12:40 p.m. & on Sundays: 7:00 a.m. to 12:40 p.m. while as Lower ticket holders can reach out in between Monday to Friday: 5:00 a.m. to 6:40 p.m. and on Weekends: closed.
  • Service Station Address: The service address of the station is 500 W. Madison St. Chicago, IL 60606.
  • For Urgent Safety or Security Concerns: To avail help in emergencies, reach out to the Metra Police Department through a call at (312) 322-2800 or email at joinmetrapolice@metrarr.com. Customers can also use mobile phone app of Metra Cops .
  • Public Safety Concerns: To protect public from uneven threats or need safety measures, reach out to Metra Safety Department through a call at (312) 322-7233 or send an email at safetireporting@metrarr.com.

Chicago OTC - Schedule & Line Map

To schedule tickets at Chicago OTC(Ogilvie Transportation Center) through the given path. To view line map , passengers can follow the path. Need more information and support, talk to customer service representatives at (312) 322-6777 or (312) 836-7000 . Passengers can schedule and review line maps of the following routes or stations including:
  • Chicago OTC to Union Station
  • Chicago OTC to Arlington Heights Metra
  • Chicago OTC to Elburn
  • Chicago OTC to Wrigley Field
  • Chicago Otc to Elmhurst
  • Chicago OTC to waUKegan
  • Chicago OTC to Crystal Lake
  • Chicago OTC to Kenosha
  • Chicago OTC to Glen Ellyn
  • Chicago OTC to O'hare & many more

Chicago OTC Metra Schedule

To review the Metra schedules & maps of all stations, follow the given link page or contact the Metra customer service department at given means (312) 322-6777 or (312) 836-7000 .

Chicago OTC Metra Contacts

Metra ServicesContacts
Ticket Services (312) 322-6517
Ticket Refund Information (312) 542-8398 /refunds@metrarr.com
Matters Regarding Board of Directors' Meetings (312) 542-8381 / metraboard@metrarr.com
My Metra for Business Account Holders in Downloading IFBs and RFPs (312) 542-8357
Parking Matters (312) 542-8189
FOIA (312) 663-3642 /foia@metrarr.com
Human Resources (312) 322-8901
Procurement (312) 542-8357
Community Affairs Department (312) 322-6753
Elevator Status Hotline (312) 322-6925
Group Travel (312) 322-6772
Office of Executive Inspector General (OEIG) (866) 814-1113
Accessibility, ADA Issues and Complaints (312) 322-6766
Chicago Union Station (312) 322-4269
LaSalle St. Station (312) 322-6509
Millennium Station (312) 322-7819
Ticket RefundsMetra Revenue Accounting Department
Attn: Refunds, 547 W. Jackson Blvd.
Chicago, IL 60661
Metra Passenger Services 312-322-6777 / 547 W. Jackson Boulevard, 14th Floor
Chicago IL 60661

Chicago OTC - Chicago Transit Authority(CTA)

Chicago OTC is a commuter rail service line of the Chicago Transit Authority. Passengers can also forward general enquiries and concerns about the Metra - OTC by contacting at the given means:
Chicago Transit Authority(CTA)Contacts
Customer Service/general inquiries 1-888-968-7282
Deaf/hard-of-hearing/TTY 1-888-282-8891 / 711
Metra and Pace Bus Schedules and Trip Plans on CTA 312-836-7000
Ventra Card, Ventra Ticket or a Fare Purchase or Contactless Payment in a Station 1-877-669-8368
CTA Lost & Found 1-773-638-3083 / 1-847-588-9500
Elevator Status at Accessible Rail Stations 888-968-7282 , follow prompts > then press 7.
Transit Benefit Fare Program 312-681-4005 / tbenrollment@transitchicago.com
U-Pass ProgramAddress: 567 W. Lake Street, Chicago, IL 60661
Phone/Email: 312-681-4128 /cta-upass@transitchicago.com
L Parking Program 888-578-7275

Chicago OTC - Pace Suburban Bus

Pace Suburban Bus is an authorized service agency of CTA(Chicago Transit Authority). To get in touch withe Pace Bus transit for schedules, fares, and maps, contact the agency at the given numbers:

Chicago OTC - Regional Transportation Authority(RTA)

Regional Transportation Authority(RTA) is an authentic service department of local government that used to look after the budgets or financial funding services, transit plannings, and other commuter services offered through the Metra- Chicago OTC, Chicago Transit Authority(CTA) and Pace Bus. Regional Transportation Authority(RTA) is responsible for the managing budgets of all three service Boards on annual basis and capital programs for 5 years. To know more about the services and facilities offered by the Regional Transportation Authority(RTA), contact at the given means:

Chicago OTC - Train Amenities

Passengers can avail all regular facilities and amenities on all Metra trains including Chicago OTC. The amenities include:
  • Free Wi-Fi
  • Toilets
  • Tap water.
  • Racks for keeping bags.
  • Sanitizers for passengers.
  • Rush hours for quiet car.
  • Pets, bikes and alcohol are allowed.
  • For more information, contact at (312) 322-6777

Where Do I Buy Tickets?

Passengers can buy tickets via different portals of Metra stations. Tickets can be purchased at the counters of the train stations and other outlying service counters where agents are appointed or at the vending machines. For one way tickets, passengers can buy tickets on the train with additional service fee of $5. Customers can also use Ventra App for purchasing mobile tickets anywhere and anytime. To this app, customers must have a smartphone and can be downloaded from the Apple App Store or Google Playstore.

What Kinds of Tickets Does Metra Sell?

Passengers can buy multiple kinds of tickets including:
  • Monthly Passes (unlimited travel - fare zones)
  • One-Way Tickets (for a single/one-way ride)
  • Saturday or Sunday Day Pass @ $7
  • 10-Ride Tickets (one-way trips for ten days)
Passengers can use only Ventra App for buying tickets like $6 Day Pass (for unlimited rides in a single day in between less than or among 3 zones), $10 Day Pass (valid for all zones but on the same day), $10 Weekend Pass(valid for weekends and unlimited rides). For more information about the seniors, student, disabled and family fare programs and tickets, passengers can go through the Metra's Fare Programs . For telephonic inquiries, contact at 312-322-6777

Chicago OTC - Metra Train Stations

Choose Your Station: Passengers can select train station for the ticketing, schedules and line maps, choose nearby train service line or area from the listed locations/stations:

Metra Electric (ME)

Station Address: 132 E. Van Buren, Chicago, IL 60605
Agent Hours: M-F: 6:00 a.m. to 10:30 p.m., Saturday and Sunday: Closed
Waiting Room Hours: 5:00 a.m. to 12:50 a.m.
(312) 322.6777

Millennium Station

Station Address: 151 N. Michigan Ave., Chicago, IL 60602
Lost and Found Contact: 312-322-7819
Agent Hours: Monday to Saturday: 6:00 a.m. to 10:30 p.m. Sunday: 7:00 a.m. to 10:30 p.m.
South Water Hours: Monday to Friday: 10:00 a.m. to 6:00 p.m. Weekends: Closed
Waiting Room Hours: 5:00 a.m. to 12:50 a.m. (Daily)

LaSalle Street Station

312-322-6509
414 S. LaSalle Street, Chicago, IL 60605
Agent Hours: M-F: 6:00 a.m. to 9:30 p.m. Saturday: 10:00 a.m. to 6:00 p.m. Sunday: Closed
Waiting Room Hours: M-F: 6:00 a.m. to 10:00 p.m. Weekends: 5:30 a.m. to 12:30 a.m.
Lost and Found Contact: 312-322-8957

Union Station

312-322-4269
210 South Canal St., Chicago, IL 60606
Agent Hours: 6:00 a.m. to 11:00 p.m. Daily
Waiting Room Hours: M-F: 5:00 a.m. to 11:00 p.m. Weekend 5:00 a.m. to 1:00 a.m.

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