Chime Hours

Chime maintains varied service hours for different operations. As a tech-based platform, Chime develops mobile apps and software for banking services. Support can be sought during designated service hours as outlined below.
  • Chime Regular Business Hours: Regular service hours are Monday to Friday, 7:00 a.m. to 7:00 p.m. ET. Closed on weekends.
  • Chime Deposit Service Hours: Direct deposits are credited to Chime checking accounts by 9:00 a.m. EST on payday.
  • Chime Customer Service Hours Sunday: The helpline is unavailable on weekends.
  • Chime Office Service Hours: Office hours are Monday through Friday, 7:00 a.m. to 7:00 p.m., with a 30-minute lunch break.
  • Calling Service Hours: The helpline is active Monday to Saturday, 7:00 a.m. to 7:00 p.m., and Sunday, 9:00 a.m. to 5:00 p.m. CST.

Chime Customer Service Hours on Saturday: The service hours on Saturday are from 9:00 a.m. to 5:00 p.m. CT.

Contact Live Customer Service Agents

Live agents are available Monday through Saturday from 7:00 a.m. to 7:00 p.m., and Sunday from 9:00 a.m. to 5:00 p.m. Call 1-844-244-6363 and follow the options below:
  • Press 1: For support regarding direct deposits, cash or check deposits, or bank transfers.
  • Press 2: To activate a card, report a lost card, or track card delivery status. Support for PIN changes is also available.
  • Press 3: For bank transactions, refunds, disputes, or ATM issues.
  • Press 4: For assistance with account updates, logging into the Chime mobile app, or reporting suspicious login activities.
  • Press 5: For help adding the Chime card to Google or Apple Pay.
  • Press 6: For questions regarding Chime's new SpotMe feature.
  • Press 9: For additional queries and questions.
  • Press the Star Key (*): To hear all options again.

Check Chime Opening and Closing Hours

The opening and closing hours for Chime bank are as follows:
DayOpening HoursClosing Hours
Monday07:00 a.m.07:00 p.m.
Tuesday07:00 a.m.07:00 p.m.
Wednesday07:00 a.m.07:00 p.m.
Thursday07:00 a.m.07:00 p.m.
Friday07:00 a.m.07:00 p.m.
SaturdayClosedClosed
SundayClosedClosed

Chime Customer Service Hours

The Chime Customer Service Center is accessible through various channels. The banking platform can be contacted at 844-244-6363 between Monday and Saturday, from 7:00 a.m. to 7:00 p.m., and Sunday from 9:00 a.m. to 5:00 p.m. CST.

Chime Hours in Baton Rouge: The office operates from Monday to Saturday, 11:00 a.m. to 11:00 p.m.
Chime Hours in Covington: Service hours are Monday to Thursday, 11:00 a.m. to 11:00 p.m., and Friday to Saturday, 11:00 a.m. to 12:00 p.m.
Chime Limerick Opening Hours: The service hours are Monday to Friday, 9:00 a.m. to 5:00 p.m.
Chime Exeter Opening Hours: Not specified.

Chime Bank Opening Hours: The bank operates Monday through Saturday, 7:00 a.m. to 7:00 p.m. CT, and Sunday from 9:00 a.m. to 5:00 p.m. CT.

Chime Holiday Hours

The bank remains closed or operates with limited hours on the following holidays:
  • New Year’s Day: Jan. 1
  • Martin Luther King Jr. Day: Jan. 17
  • Presidents Day: Feb. 21
  • Memorial Day: May 30
  • National Independence Day: June 19
  • Independence Day: July 4
  • Labor Day: Sept. 5
  • Columbus Day: Oct. 10
  • Veterans Day: Nov. 11
  • Thanksgiving Day: Nov. 24
  • Christmas Day: Dec. 25

Chime Support Hours

Support from Chime is available 24 hours a day through various channels. Refer to the support options below for necessary assistance.

24-Hour Customer Support Channels

Chime provides continuous assistance through online contact methods.

24-Hour Ticket Support


Online support services are accessible to clients. Customers should log into "Chime CRM," click on the "Help" icon, and select "Submit a Ticket." Enter details in the relevant fields and briefly describe the issue.

Support Via Mobile App


Chime's mobile application, available for Android and iOS devices, allows access to 24/7 support services.

Email Support


Round-the-clock support can also be obtained by sending an email to support@chime.com.

Banking Services by Chime

Chime produces digital platforms to perform various banking services. The platform includes banking apps and software. The Chime platforms allow using online and mobile banking. Customers can open saving, checking and other types of accounts also. The basic features or services offered by the Chime are mentioned below:
1. Online Banking Service: The Chime platform offers access to online banking services that include the mobile banking via app. The app allows to apply for accounts, credit cards, etc.
2. Get Cards: Different types of credit and debit cards are produced by the bank. The cards are available for free without any charge.
3. Direct Deposit Service: The Chime platform enables a user to do direct deposits anytime from anywhere.
4. Send Money: The platform offers Automatic Savings features that allows to send money anytime.
5. Notifications and Alerts: Chime bank support offers constant account notifications and transaction alerts to customers.
6. Payment Support: The service provider allows to make online payments by creating a login account.

Check Chime.me Real-estate Software Service

Chime also develops software for real-estate industry that facilitates brokers, agents and team members. The software helps in generating leads, setting recommendations and property listing. Call at 855-981-7557 to seek direct assistance. Customers can also send an email at support@chimeinc.com.
Support Hours: The service hours are 8:00 a.m. to 8:00 p.m. Eastern Time Monday to Sunday.

Chime Banking App Support

Chime produces a sophisticated banking app that offers multiple banking facilities. Users can download and Login into mobile app to avail needed services.
How to Use App: After downloading the app users can launch the app by tapping on it. Choose "Sign in / Sign up" option. Now select the "Sign in" option and enter valid "username and password". Click "Login" and access the multiple banking services.

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