Commsec - Stock Assistance Service

Commsec Customer Service

Commsec is an stock broker company that offers assistance and counseling for stocks. The amenities include brokerage service, and investment advisory. Customers can call at 13 15 19 to seek help regarding account login and support. Consumers calling from outside Australia call at +61 2 9115 1417 to contact a service representative.

Commsec Customer Service Phone


Customer Service Number: Customers within Australia can call at 13 15 19 or at +61 2 9115 1417 from outside Australia. The service hours are 8am to 7pm, Sydney time, Monday to Friday.
Commsec Pocket: The support regarding pocket app can be availed at 1300 726 608 . The helpline number remains available at 8am to 6pm, Sydney time, Monday to Friday.
Cash Management Service: For cash management service call at 13 15 19 between 8am to 7pm, Sydney time, Monday to Friday. For questions related to CDIA or CBA Debit MasterCard call at 13 22 21 from 6am to 10pm, Sydney time, 7 days a week. Clients can dial +61 2 9999 3283 from outside Australia.
International Securities Support: Call at 1300 361 170 to seek support regarding international securities. The service is available 24 hours US trading days.
Margin Lending: For lending related queries call the service center at 13 17 09 (within Australia) and on +61 2 9115 1402 (from outside Australia). The service hours are 8am to 6pm, Sydney time, Monday to Friday.
Direct Funds Service: Customers are advised to call at 13 17 09 for direct funds. The service hours are 8am to 5pm, Sydney time, Monday to Friday.
Postal Address: The service provider is located at the below mentioned address;
"Commonwealth Securities
Locked Bag 22, Australia Square NSW 1215"
Commsec Address Sydney: The registered office is located at "Commonwealth Bank Place South, Level 1, 11 Harbour Street, Sydney, NSW 2000".

What is Commsec?


Commsec account allows users to buy and sell trade stocks in Australia. The trading account provides an investment opportunities via online and Smartphone. Customers can trade with online stockbroking firm.

How to Access Commsec Account?


The Commsec account provides access to stocks and other investment opportunities. To login into account follow the below instructions.
  1. Go to the Commsec portal at "www.commsec.com.au"
  2. Navigate to "Login" present at the left corner.
  3. Click on "Login" and enter " Client ID".
  4. Client ID contains 8-digit number beginning with a "5" or an "8".
  5. Enter a Password and click on "Login".


Commsec Email Service

Commsec provides assistance regarding varied services through email addresses. The email addresses are mentioned below to avail all needed assistance.
Commsec Service Email: For general support send an email at shares@commsec.com.au. The services are available at 8am-7pm (Sydney time) Mon-Fri.
Commsec International Desk Email: For international support send queries at CommSecInternationalDesk@cba.com.au
CommSec Pocket Email: For questions related to Commsec send an email at pocket@commsec.com.au
Commsec KYC Email Service: To seek support regarding customer verification services send an email at cbainvestorrelations@cba.com.au

How to Change Commsec Email?


1. Log in to Commsec account at "www.commsec.com.au".
2. Go to the "Settings" page.
3. Click on the "View or edit details" link located at the top right of the page.
4. Enter an Email and click on "update".
5. Click on "save" to update the changes.

Commsec Wrong Email - Support: To update email or contact information visit the "CommSec Website" and update personal details. Customers can call Commsec on 13 15 19 or +61 2 9115 1417 to seek all needed assistance.

Commsec Pocket Service Support

Commsec Pocket is a mobile application that empowers consumers to invest in stocks by using automated fortnightly or monthly investments option. The App allows to start investing from low as $50 to high amount. Commsec app is available for IOS devices at the app store . Android user can also get the mobile app from the Google play store .

Check the Features of Commsec Pocket App


The mobile application provides simple and affordable means to invest in stocks. The features include following:
  • Simple and Affordable: The app allows to invest from $50. The application provide seven simple investment options.
  • Low Charges: Users need to pay only $2 each time invest or sell up to $1,000.
  • Zero Account Keeping Fees: The online application enables clients to keep an account without paying any fee.
  • Supplementary Services: By using the mobile app customers can access multiple supplementary services.
  • Investment Tips: The app enables to grow investment knowledge by using tips and advisor services.
Contact Support: To seek support regarding Commsec app call the service representative at
1300 726 608 . The helpline remains available between 8am to 6pm, Sydney time, Monday to Friday. Send queries via email at pocket@commsec.com.au.

Commsec Adviser Services


CommSec Adviser Services (CAS) is a brokerage service provider that offers assistance regarding financial advisers, brokers, accountants and financial institutions. The services and advisors are meant for trading, gearing, cash and portfolio services. To seek assistance send an email at CommSecAdviserServices@cba.com.au.