Conn's Customer Service - Help Guide

Conn's HomePlus Customer Service - Department Phone Numbers

Conn's Customer Service is an assistance department for all categories of customers. Customers can reach out to the service department regarding all general questions, inquiries and queries through the below means:

  • Customer Service Phone Number: Need help regarding questions and inquiries based on the services, products, warranty, repairs, replacement, shipping, delivery, returns and refunds, call at (877) 358-1252
  • Check Order Status: Customers can check the status of their orders via a telephonic call at (844) 894-0717
  • Product Repair Service Support: To avail assistance about the product repairs or forward service requests by calling at (855) 266-6349
  • Online Orders: To place orders or reschedule an order, talk to a service representative at (866) 765-1513
  • Service Location Address: In-person support for the customers is offered at the given location "2445 Technology Forest Boulevard, Building 4 - Suite 800, The Woodlands, TX 77381".
  • Scheduled Delivery Support: Conn's offers 24/7 support for scheduled deliveries (for heavy weighed products) via a call at 1-844-894-0717
  • Customer Service Hours: The service office is open for the visitors during Monday - Friday: 10:00am - 9:30pm, Saturday: 9:00am - 9:30pm & Sunday: 10:00am - 8:00pm.
  • Credit Application Inquiries: Make all inquiries about the credit applications, call at (877) 472-5422
  • Credit Insurance Claims: For insurance claims and queries, call at 1-866-892-8719 or fax at (855) 593-5465 or email at connsinsurance@conns.com.
  • Customer Service Complaints: For all general complaints and requests, talk to a customer service representative at (877) 358-1252
  • Bill Payment Inquiries: For billing and payment queries, customers can call at (800) 511-5750

Conn's Customer Service Payment

To make a payment, customers need to enroll an account first for remote billing and payments and other online services. To get access for enroll, follow the official webpage of Conn's HomePlus or below steps:

  • Payment Via Online/Remote Payments: Customers can get access for the remote billing and payment through the given enrollment path. After getting registered, customers can easily set up auto pay or make one time payments. For making one time payment, you need to make login first with a secure username and a password. After that click on the payments option and pay bill online.
  • Payment Via Phone: Customers can use automated system for bill payments via a call at (800) 511-5750
  • Payment Via Conn's Credit Card: Users can make payments via Conn's Credit Card issued by Synchrony Bank. For help or information, dial 1-866-226-5638 during Monday through Friday from 7:00 am to 9:00 pm and Saturday from 7:00 am to 4:00 pm Central Time.
  • Automatic Payments: For automatic payments, customers can login their accounts and tap the option of "Pay your bill" that lies under the Bill Payment section and then follow all on screen instructions in order to setup the auto payment.

Conn Credit Corp Customer Service

To get in touch the Conn's finance & insurance department regarding the credit, claims, and other finance related questions, call at:

  • Customer Service Number: 1-866-892-8719 / 1-877- 358-1252
  • Mailing Address: 650 S. 23rd St. Suite D, Beaumont, TX 77707.
  • Customer Service Fax Number: (855) 593-5465
  • Customer Service Email: connsinsurance@conns.com
  • Consumer Credit Commissioner (OCCC) Address: Send lender complaints and queries at 2601 N. Lamar Blvd., Austin, Texas 78705 or make a call at (800) 538-1579 or fax at (512) 936-7610.
  • Claim Forms (states of TX, LA, AL, AZ, TN, GA, VA, and NC): (800) 327-5288
  • Conn's Online Customer Service: (877) 358-1252
  • Conn’s HomePlus Text Club: Text "HELP" send to 39568 / textclub@conns.com

Conn Selmer Customer Service


Service Location: Conn-Selmer, Inc., P.O. Box 310, Elkhart, Indiana 46515-0310, U.S.A.
Phone Number: (574) 522-1675

Conn's Synchrony Customer Service

  • Synchrony Bank Customer Service Number: 1-866-226-5638
  • Customer Service Timings: Monday through Friday from 7:00 am to 9:00 pm, Saturday from 7:00 am to 4:00 pm Central Time
  • Mailing Address: Synchrony Bank, P.O. Box 105972, Atlanta, GA 30348-5972
  • Credit Account Closing: 877-295-2080
  • Synchrony Bank’s Fraud Department: 1-866-834-3205

Conn's Appliance Customer Service/Repair Numbers

Conn's AppliancesCustomer Service Numbers
Refrigerators & Dishwashers (855) 266-6349 /text "CALL" & send to 42614
Washers & Dryers/Microwaves (877) 358-1252 /text "CALL" & send to 42614
Small Appliances & Cookware (855) 266-6349 /text "CALL" & send to 42614
Vacuum Cleaners & Fitness Equipment (855) 266-6349 /text "CALL" & send to 42614
Air Conditioners & Ceiling Fans (855) 266-6349 /text "CALL" & send to 42614
Cooktops & Range Hoods (855) 266-6349 /text "CALL" & send to 42614
Microwaves & Wall Ovens (855) 266-6349 /text "CALL" & send to 42614

Conn's Customer Service Jobs

  • Conn’s Human Resources Department: To report an unlawful discrimination during hiring process or in between the application collection, call at 855-311-9572 (United States, Guam, Puerto Rico and Canada)
  • Employees Emergency Phone Number: Employees of Conn's HomePlus can avail emergency support by making a direct call to HR department at 1-866-883-1262
  • Reasonable Accommodation: To avail an accommodation for fulfilling the career application and completing hiring procedure, email your requests at career@conns.com or dial 800-280-1514 . If the applicant belongs to a disability category, dial 1-800-735-2989 (TDD) or 711 (Voice).

Conn's HomePlus HOME Credit Card Payment


Customers can make payment of Conn's HomePlus HOME Credit Card, also known by Conn's HomePlus Store Credit Card through the given modes:
  • Pay Online: Cardholders can pay their Conn's HomePlus HOME Credit Card payment through online by making login at the given path. Conn's HomePlus HOME Credit Card is issued by the Synchrony Bank and can be used for online and store purchase payments.
  • Pay By Phone: Customers can pay their credit card bills by calling at 1-866-226-5638 in between Monday through Friday from 7:00 am to 9:00 pm and on Saturdays from 7:00 am to 4:00 pm Central Time.
  • Pay By Mail: Cardholders can mail their payments at the mentioned address before due date "Synchrony Bank, P.O. Box 105972, Atlanta, GA 30348-5972".
  • Pay In-store: For in-store credit card payments, visit any nearby Conn's HomePlus store along with the paper statement and pay bill either by cash or check.

Conn's Customer Service Warranty & Hours

  • Warranty Address: Conn's - Service Agreement Dept., 1401 Rankin Road, Houston, Texas 77073
  • Warranty Support Number: 877 - 358 - 1252
  • Extended Warranty Support: 1-877-358-1252
  • Warranty Repairs: 855-266-6349 or type "CALL" & send to 42614
  • Hours: Monday through Friday from 7:00 am to 9:00 pm and Saturday from 7:00 am to 4:00 pm Central Time
  • Delivery, Shipping & Pickup: 1-844-894-0717

Returns & Exchanges:
  • Return /Exchange Address: Attn: Online Returns & Exchanges, Conn's HomePlus, 1401 Rankin Road, Suite 400, Houston, TX 77073
  • Order Cancellation: 1-866-765-1513

Conn's Customer Service Stores Near Me


Select Your Area/City: Customers can get in touch with Conn's nearby service stores by choosing their residing area or city among the enlisted locations including:

Conn's Customer Service Store - Alabama


Conn's HomePlus -Montgomery
Address: 2424 Eastern Blvd, Montgomery, AL 36117
Phone Number: (334) 781-6161
Store Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's HomePlus -Birmingham
Customer Service Address: 9530 Parkway East Roebuck, Birmingham, AL 35215
Service Number: (205) 855-2506
Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's Customer Service Store - Arizona


COnn's HomePlus -Avondale
Customer Service Address: 1100 north 127th ave, Avondale, AZ 85323
Customer Service Phone: (623) 882-2419
Pickup Hours: Monday - Sunday: 11:00 am - 07:00 pm

Conn's HomePlus -Phoenix, AZ
Store Location: 7333 W Thomas Rd, Phoenix, AZ 85033
Phone Support: (623) 846-8300
Store Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's Customer Service Store - Colorado


Conn's HomePlus -Aurora
Store Address: 60 S Abilene St, Aurora, CO 80012
Service Number: (303) 366-9609
Customer Service Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's HomePlus -Colorado Springs
Shop Address: 345 Academy Blvd N, Colorado Springs, CO 80909
Customer Service Phone: (719) 574-2820
Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's Customer Service Store - Florida


Conn's HomePlus -Pensacola
Store Address: 7171 N Davis, Pensacola, FL 32504
Customer Service Phone: (850) 876-8105
Store Timings: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's HomePlus -Daytona Beach
Customer Service Address: 2500 W. International Speedway, Suite 700, Daytona Beach, FL 32114-8147
Call at: (386) 293-0002
Store Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's Customer Service Store - Georgia


Conn's HomePlus -Augusta, GA
Customer Service Address: 270 Bobby Jones Expy, Augusta, GA 30907
Call at: (706) 863-0945
Customer Service Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's Customer Service Store - Nevada


Conn's HomePlus -Las Vegas, NV
Shop Address: 120 S Rainbow Blvd, Las Vegas, NV 89145
Customer Service Number: (702) 243-3319
Customer Service Hours: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm

Conn's HomePlus -North Las Vegas
Customer Service Address: 2201 Civic Center Drive, North Las Vegas, NV 89030
Customer Service Phone: (702) 228-2365
Customer Service Timings: Monday - Friday: 10:00 am - 09:30 pm
Saturday: 09:00 am - 09:30 pm
Sunday: 10:00 am - 08:00 pm