DCF ACCESS - Assistance Guide

DCF ACCESS Phone Number

DCF(Department of Children & Families) ACCESS(Automated Community Connection to Economic Self Sufficiency) is an online service or program offered by the Florida Department of Children & Families through customers can get in touch with the public services and assistance department on 24/7.

  • Customer Service Number: Customers can avail support regarding the food assistance (SNAP), EBT cards, cash assistance (TANF), Medicaid, Adult Protective Services, Child Welfare, LEP Services, Homelessness, and other Child Care services, contact at 850-300-4323 or dial 1-866-762-2237
  • Service Hours: The service office of DCF is open in between Monday - Friday: 7:00 am to 6:00 pm.
  • Mailing Address: Send all related questions and inquiries about the DCF ACCESS via a mail at ACCESS Central Mail Center, P.O. Box 1770, Ocala, FL 34478-1770.
  • Fax Support: Customers can fax their concerned complaints and requests via a facsimile at 1-866-886-4342 or 850-922-2993.
  • Suicide Prevention: For the prevention support against the uneven suicides, call at 1-800-273-8255
  • DCF Headquarters Address: Walk-in support can be obtained at 2415 North Monroe Street, Suite 400, Tallahassee, Florida, 32303-4190. For questions and general suggestions, call main office at 850-487-1111
  • Florida Abuse Hotline: To report or get free consultation against the abuse substance, dial 1-800-962-2873
  • TTY/TDD Support: Special individuals can avail help regarding the DCF services and programs by contacting at 1-800-955-8771 / 711
  • Report Suspicious Activity: to report uneven or suspicious activities of the DCF service departments by contacting at 855-352-7233 or 911
  • EBT Assistance/Customer Number: for EBT accounts, benefits and program queries, talk to a service specialist at 1-888-356-3281

DCF ACCESS Florida Number


Address: 9393 N Florida Ave, Tampa, FL 33612
Customer Service Number: 1-866-762-2237
Florida Abuse Hotline: 1-800-962-2873

DCF ACCESS Login

DCF ACCESS Login is a portal through which customers can get access to all service applications, benefits and programs offered by the Florida Department of Children & Families. Moreover, customers can use DCF ACCESS Login portal for following services:

  • Login/sign Up: Through the DCF ACCESS Login/Sign up portal, customers can avail all benefits of public services including food assistance (SNAP), Medicaid and cash assistance (TANF).
  • Apply Benefits: Customers use their DCF ACCESS/MyACCESS Account for applying assistance and benefits offered by the department. Customers can also apply for additional benefits by clicking on “My Access Account".
  • Check Status: Customers can check the status of their applications through “Access Account".
  • Update Profiles/change Info: Through DCF ACCESS login portal, customers can upgrade or change their personal details like contact details, email address, location and many more.
  • Check Payments: Customers can check their payments funded via the Florida Department of Children & Families through service benefits and programs into accounts of registered customers.

DCF ACCESS Food Stamps Office Locations near Me

DCF ACCESS Food Stamps Office - ALACHUA COUNTY
Service Center Address: 14913 NW 140th St, Alachua, FL - 32615
Contact at: (386) 462-2592
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771
FAX: (866) 619-5720 or (904) 723-2079

Gateway Service Center - BAKER COUNTY
Service Office: 5000-1 Norwood Avenue, Jacksonville, FL 32208
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771
FAX: (866) 619-5720 / (904)723-2079

Brevard County ACCESS Application Center
Office Address: 801 Dixon Blvd, Ste 1103, Cocoa, FL 32922
Fax: (866) 735-2469
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771

BROWARD COUNTY - Central Service Center
Service Office: 3511 N Pine Island Road, Sunrise, FL 33351
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771
Fax: (954) 267-4055

North Broward Regional Service Center
Service Office Location: 1400 W Commercial Blvd., Suite 160, Ft. Lauderdale, FL 33309
Medically Needy Bill Tracking only – Fax: (954) 267-2133
Nursing Home and Waiver only – Fax: (954) 202-3249
Customer Service Contact: (866) 762-2237

DCF ACCESS Food Stamps Office - BAY COUNTY
Service Office Address: 2505 West 15th St., Panama City, FL 32401
Customer Service Number: (866) 762-2237
TTY: (800) 955-8771
Fax: (850) 747-5346

Charlotte County Service Center
Service Address: 19500 Cochran Blvd., Port Charlotte, FL 33948-2086
Customer Support Contact: (866) 762-2237
TTY: (800) 955-8771
Fax: (866) 784-7113

Citrus County Storefront
Service Office Location: 214 S. Apopka Ave, Inverness, Fl 34452
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771
Fax: (866) 886-4342

Clay County Service Center
Service Office: 1845 Town Center Blvd. #225, Orange Park, FL 32003
FAX: (866) 619-5720 or (904)723-2079
Customer Service Number: (866) 762-2237
TTY: (800) 955-8771
Hours Monday – Friday 8:00 a.m. – 5:00 p.m.

COLLIER COUNTY - Immokalee Service Center
Walk-in Location: 750 South 5th Street, Immokalee, FL 34142:
Fax: (866) 784-7113
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771

Naples Service Center
Service Address: 4215 Tamiami Trail East, Naples, FL 34112
Fax: (866) 784-7113
Customer Service Number: (866) 762-2237
TTY: (800) 955-8771

COLUMBIA COUNTY - Lake City Service Center
Service Office Address: 1389 West US Highway 90, Suite 110, Lake City, FL 32055
Fax: (866) 619-5720 / (904) 723-2079
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771

LaBelle Service Center
Service Location: 813 E. Hickpochee Ave., Suite 100, LaBelle, FL 33935
Call at: 866-784-7113
Customer Service Number: (866) 762-2237
TTY: (800) 955-8771

Lake City Service Center
Service Office Address: 1389 West US Highway 90, Suite 110, Lake City, FL 32055
Fax: (866) 619-5720 or (904) 723-2079
Customer Service Contact: (866) 762-2237
TTY: (800) 955-8771

HARDEE COUNTY - Wauchula Service Center
Service Address: 1016 S. 6th Ave., Wauchula, FL 33873
Fax: (866) 296-9964
Customer Support Number: (866) 762-2237
Florida Relay: 711
TTY: (800) 955-8771

HILLSBOROUGH COUNTY - Tampa Service Center
Service Location:: 9393 North Florida Avenue, Tampa, FL 33612
Fax: (888) 254-7591
Customer Service Number: (866) 762-2237
Florida Relay: 711
TTY: (800) 955-8771

Marathon Service Center
Service Address: 2796 Overseas Hwy., S-201, Marathon, FL 33050
Fax: (305) 289-2453
Customer Office Number: (866) 762-2237
Florida Relay: 711
TTY: (800) 955-8771

PALM BEACH COUNTY - Belle Glade Service Center
Service Office Address: 2990 North Main Street, Belle Glade, FL 33430
Fax: (561) 992-1981
Customer Service Number: (866) 762-2237
Florida Relay: 711
TTY: (800) 955-8771

Daytona Beach Service Center
Service Office Address: 210 N. Palmetto Avenue, Daytona Beach, FL, 32114
Fax: (866) 619-5720
Customer Call Center: (866) 762-2237
Florida Relay: 711
TTY: (800) 955-8771

DCF(Department for Children and Families) Kansas


DCF Kansas Regional Offices

DCF Regional OfficesAddressesPhone Numbers
Northeast Regional Service Center500 Van Buren, Topeka KS 66603 (785) 296-2500 / 1-800-766-3777 (TDD)
Southeast Regional Service Center203 E. 21st, Chanute, KS 66720 (620) 431-5000 / 1-800-766-3777 (TTY/TDD)
Kansas City Regional Service Center8915 Lenexa Drive, Overland Park, KS 66214 (913) 826-7300
Northwest Regional Service Center2709 Amherst Ave., Manhattan, KS 66502 (785) 776-4011

DCF Wichita KS


Wichita Regional Service Center
Office Address: 2601 South Oliver, Wichita, KS 67210
Service Number: (316) 337-7000
TDD: 1-800-766-3777
Fax: (316) 337-7059

DCF(Department for Children and Families) Massachusetts


Office Address: 600 Washington St, 6th Floor, Boston, MA 02111
Main Phone Number: (617) 748-2000
Monday - Friday: 8:45 am - 5:00 p.m.
Auto Attendant: 617-748-2400
Child-at-Risk Hotline: 800-792-5200
Email: DCFCommissioner@state.ma.us
Fax: 617-261-7435

DCF Pittsfield MA


Address: DCF Berkshire Area Office, 73 Eagle St., 2nd Floor, Pittsfield, MA 01201
Phone Number: 413-236-1800
Child At-Risk Hotline: 1-800-792-5200
Fax: 413-445-4507
Hours: Monday - Friday: 8:45 am-5:00 pm

DCF Springfield MA


Address: DCF Springfield Area Office, 140 High St., 4th Floor, Springfield, MA 01105
Phone Number: 413-452-3200
Child At-Risk Hotline: 1-800-792-5200
Fax: 413-739-5851
Hours: Monday - Friday: 8:45 am-5:00 pm

DCF Robert Van Wart Area Office
Address: 112 Industry Avenue, Springfield, MA 01104
Phone Number: 413-205-0500
Fax: 413-205-0650

DCF Worcester MA


DCF Worcester West Area Office
Address: 5 Brussels Street, Building C, Worcester, MA 01609
Call at: 508-929-2000
Fax: 508-929-2161

DCF Worcester East Area Office
Address: 151 West Boylston Drive, Worcester , MA 01606
Phone Support: 508-793-8000
Fax: 508-754-9803

DCF Florida Service Phone Numbers

DCF Florida ServicesPhone Numbers
Adoption 800-962-3678
Adult Protection (1-800-962-2873) Press 2/ 1-800-453-5145 (TDD)
Background Screening 888-352-2849
Child Care Training 1-888-352-2842
Child Welfare 1-800-962-2873
Children Legal Services (904) 359-2541
Foster Care 1-833-678-3735
Domestic Violence 850-769-7989 / 850-763-0706
Community Based Care (904) 421-5800
LEP Support +1 850-300-4323
Medicaid 1-800-955-8771
Individual With Disability 1-800-342-0823
Independent Living (844-459-6884)
Human Trafficking 1-888-3737-888
Homelessness 850-362-7429