DPSS Customer Service Hours - Service Days & Timings Guide

DPSS Customer Service Numbers

DPSS County Services/ProgramsService Numbers
DPSS Customer Service Center (CSC) (866) 613-3777 / (310) 258-7400
Adult Protection Services/Abuses (877) 477-3646
Adoptions & Foster Care Information (888) 811-1121
Child Protection Services/Abuses (800) 540-4000
Domestic Violence/Law Enforcement 9-1-1
LA County Health & Nutrition (877) 597-4777
Elder Abuse in a Long Term Care Facility (800) 510-2020
CalFresh (818) 701-8200 / (877) 328-9677
Child Health & Disability Prevention Program (800) 993-2437
Substance Use Disorder (844) 804-7500
Child Support Hotline Statewide (866) 901-3212
In-Home Supportive Services (IHSS) (888) 944 (4477) / (213) 744 (4477)
Welfare Fraud (800) 349-9970
Women's Health (800) 793-8090
Adopt-A-Family Program (213) 744-4344
Appeals and State Hearings (800) 952-5253
Electronic Benefits Transfer (EBT) Card (877) 328-9677 / (866) 613-3777
General Relief (GR) (626) 569-1399 / (866) 613-3777
Los Angeles County DPSS Volunteer and Special Programs (213) 744-4348
Homeless Programs and Services (844) 586-5550 / (877) 328-9677
Countywide Benefits Entitlement Services Team (CBEST)(310) 258-7400/ (866) 613-3777
Specialized Supportive Services - Mental Health 1-800-854-7771
Department of Public Social Services can help you in number of ways like cash assistance, Homeless services, Health care, Job and community services etc.

DPSS Customer Service Center Hours

Hours of Operation: excluding holidays are as follows
  • Monday to Friday: 7:30 am to 7:30 pm
  • Saturdays: 8:00 am to 4:30 pm
Support Contact: Any query regarding hours of operation call on (866) 613-3777 / (818) 701-8200
Local Numbers: The customer can also contact on given numbers for hours related query (626) 569-1399 / (310) 258-7400
Note: The hours of operation for toll-free and local numbers are same

Civil Rights Hours

Service Hours: The staff of Civil Rights is available to any query regarding civil rights issues from Monday to Thursday 8:00 am - 5:00 p.m.
Phone: For any issue regarding Civil Rights hours call at (562) 908-8501

Info (Information & Referral) Line Hours

Hotline Hours: Monday to Friday between 8:00 am to 5:00 pm, and support is available in both English as well as in Spanish.
This toll-free number (800) 339-6993 is for questions about IHSS Personal Assistance Services Hours. This tool free is also for help to the individual with IHSS problems that could not be solved with the DPSS district.

IHSS (In-Home Supportive Services ) Help Line Hours

Service Hours: In-Home Supportive Services Help Line is available between
Monday – Friday from 8:00 am to 5:00 pm.
Phone: (888) 822-9622

LA County Health & Nutrition Service Hours

Hotline Hours: Monday to Friday 8:00 am to 5:00 pm.
This (877) 597-4777 toll free number provides information as well as as help for services hours for people who need help in health care and assistance in nutritional.

DPSS General Relief (GR) Service Hours

General Relief Calling Hours: Monday to Friday 8:00 am to 5:00 pm, Saturday & Sunday: closed
Phone: For any query about general relief hours call at +1 213-421-7802 or call the customer cervice center at (866) 613-3777

DPSS CalFresh Hours

CalFresh program is for the people having low income who comes under federal income eligibility rules this program helps the people with low income put healthy as well as nutritious food on the table.
Hours of Operation: The Customer Service Center is available to assist for any query regarding CalFresh:
  • Monday – Friday: 7:30 am to 7:30 pm
  • Saturdays: 8:00 am to 4:30 pm
  • Sundays and County Holidays: Closed
Phone: For any question about hours please call Customer Service at (866) 613-3777

DPSS Customer Service Hours El Monte

Hours: Monday to Friday: 8:00 am to 5:00 pm, Saturday: 7:30 to 5:00 pm & Sunday: closed.
Address: 3352 Aerojet Ave, El Monte, CA 91731, United States
Help Line: For hours query call at (866) 613-3777 or at (626) 569-1399

DPSS Service Hours for Los Angeles Office

Phone: The customers from the los angles can get in touch with DPSS by calling at +1 323-420-2918
Hours: Open to the Public Monday to Friday from 8:00 am to 5:00 pm

DPSS Pomona, Glendale, Norwalk Hours

Pomona & Glendale: Monday to Thursday: 8:00 am to 5:00 pm, Saturday & Sunday: Closed
Norwalk: Open to the Public Monday to Friday from 8:00 am to 5:00 pm

Where can I Report Child Abuses?

To report Child Abuses in Los Angeles County of California contact at:
  • Toll-free number: Within California (800) 540-4000 li>
  • Calling Hours: Child Protection Hotline is available 24 hours a day, 7 days a week
  • Outside of California: If calling from outside of California dial (213) 639-4500
  • TDD (Hearing Impaired): Dial (800) 272-6699

Where can I Get Help to Find a Place to Live?

DPSS Housing Program is designed to assist homeless families as well as the individuals at risk of homelessness. The benefits and the services provided under the DPSS Housing Program include:
  • Homeless Assistance Program (temporary or permanent)
  • Moving Assistance Program
  • Emergency Assistance to Prevent Eviction Program
  • 4-Month Rental Assistance Program
  • Homeless Case Management Program