DOE (Department of Education) NYC is dedicated to provide education services to school going children. Students can call at
718-935-2200 between Monday to Friday, 8:00 a.m. to 6:00 p.m. to avail needed support. The department is responsible for student enrollment, education, learning and school life.
Student Enrollment Email Service
- Pre-K, Kindergarten, and G&T Admissions Support: ESEnrollment@schools.NYC.gov
- Middle School Admissions Support: MSEnrollment@schools.NYC.gov
- Child Care Eligibility Team Contact: CCapplication@schools.NYC.gov
- Register for a Workshop Help: MNTCAC@schools.NYC.gov
Email Service for DOE Special Education
- Division of Specialized Instruction and Student Support: SpecialEducation@schools.NYC.gov
- Related Services: RelatedServices@schools.NYC.gov
- Impartial Hearing Office Support: IHOInquiry@schools.NYC.gov
- Committee on Preschool Special Education (CPSE): ESEnrollment@schools.NYC.gov
- Pre-K for All Programs Support: EarlyChildhood@schools.NYC.gov
- Pre-K for All 504 Accommodations: EarlyChildhoodPolicy@schools.NYC.gov
Student Attending Specialized Programs
- General Service: SpecializedPrograms@schools.NYC.gov
- Academic, Career, and Essential Skills (ACES) Program: ACESprograms@schools.NYC.gov
- Autism Spectrum Disorder (ASD) Programs: ASDprograms@schools.NYC.gov
- Bilingual Special Education (BSE) Program: BSEPrograms@schools.NYC.gov
Contact NYC DOE Email Account Help Desk
To avail help regarding DOE email accounts call the DOE IT service desk directly at
718-935-5100 and press the below options.
- Press 1: For password reset
- Press 2: For ATS application Support
- Press 3: For other Staff Support Requests
- Press 4: in case of a Student or family Member
Support for Crating DOE Student Email Account
To create a Email Account follow the below mentioned steps.
- Visit the account creation page at "www.schoolsaccount.NYC".
- Click on "create new account" avail on login page.
- Enter personal information like name, email and contact number.
- Select "validate email" to verify the given email address.
- Go to the email inbox and get the validation code.
- Enter the email validation code "Validate Email" page.
- Create a "username" and "password".
- Confirm the details and select "create an account".
DOE NYC Service Phone Number
Contact the NYC Department of Education
General Support Number: 718-935-2200 (Monday to Friday, 8:00 a.m. to 6:00 p.m.)
Education-related Service: Dial
311 (24 hours a day, seven days a week) to contact the operator for education-related issue.
TTY Services: 212-504-4115Special Education Service Assistance
(718) 935-2007 Email Help: specialeducation@schools.NYC.govTranslation and Interpretation Services
C
All for Support: (718) 935-2013 hello@schools.NYC.gov