EyeMed Provider Phone Number - Service Support Guide

EyeMed Provider Phone Number

EyeMed is an insurance company that offers plans for eye-care. The insurance plans cover eye exams, eyeglasses and contact lenses. The insurance provider also offers vision plans for families and individuals. Employers and corporate houses that join as provider to avail multiple benefits on employee vision plans. The service provider has a network of doctors and top optical retailers serving as providers. Customers can call at (844) 225-3107 to seek all needed assistance. The helpline remains active between Monday – Saturday: 7:30 am to 11:00 pm EST and Sunday: 11:00 am to 8:00 pm EST.

Eyemed Provider Services Phone Number


Eyemed has a vast network of providers that include doctors, retail optical outlets, eye exam centers and etc. Clients can call at (844) 225-3107 during Monday – Saturday: 7:30 am to 11:00 pm EST and Sunday: 11:00 am to 8:00 pm EST. Providers can also seek help regarding billing, address, dependent or cancellation at (844) 225-3107 . The service hours are Monday – Friday: 8:00 am to 8:00 pm EST.

Check Eyemed Provider Benefits


The providers can enjoy various benefits from the Eyemed. The benefits are summed up as the following:
  • Easy and affordable vision coverage insurance plans.
  • Benefits of eye exams, eyeglasses and contact lenses under vision plans.
  • Providers can avail saving benefits on employee vision benefits, and individual and family vision insurance plan.
  • Members can save on everyday offers from participating in-network providers.
  • Members can get shopping benefits on famous brand-name frames, contacts and prescription sunglasses.
  • Free delivery services on all optical items.
  • Eyemed members can also avail 40% off on prescription glasses or 20% off non-prescribed glasses.

Eyemed Phone Number 866


The 1-866-939-3633 phone number is meant for members joined through their employers. The employee can call at the above mentioned contacts and seek all possible support regarding insurance plans and benefits.

Eyemed Provider Relations Phone Number


Members and providers can call at 844-225-3107 for insurance sales and support queries. The service executive will answer queries related to claims, enrollment, benefits. The helpline hours are Monday – Saturday: 7:30 am to 11:00 pm EST and Sunday: 11:00 am to 8:00 pm EST.

Eyemed Vision Provider Phone Number


Individual providers can call at 844-225-3107 and members joined through employers can contact the service support at 1-866-939-3633 .

Eyemed Provider Credentialing Phone Number


Eyemed offers multiple vision programs and plans to customers. Contact the provider relation department at 1-888-581-3648 to seek all possible help.

Contact EyeMed By E-Mail


EyeMed empower customers to avail assistance through EyeMed email service. Consumers can visit the e-mail contact page. and send an online email query. To send an email query customers need the following information.
1. Member Name (First and Last)
2. Member ID
3. Plan Name (Group or Plan Number if available)
4. Fax or Mail Address

Eyemed Claims Phone Number

Eyemed provides all needed support to file insurance claims for vision benefits. The insurance plans cover eye test, lenses and prescribed glasses. Clients can call at 844.225. 3107 to seek all needed help regarding individual and family claims. Employee who joined the vision plans through employers can call at 866.939. 3633 .

How to File Eyemed Claims?


File Online: To submit claims online follow the below steps:
1. Customers can file claims online by visit the claims portal .
2. Enter a valid email address in the given box and click on "send me a claim form link".
3. The support center will send a form link in email inbox. 4. Complete the online form.
5. Login into account and upload the claim form to submit the claims.

File Claims Via Mail: Customers can complete the claims form with essential details. The complete and signed itemized claim form can be mailed to the registered mailing address at
"First American Administrators, Inc.
Attn: OON Claims
P.O. Box 8504
Mason, OH 45040-7111"

Check Information Required to Claim Benefits


Both individual and family insurance members need to fill the below mentioned information in the claim form to submit the claims.
Patient and Subscriber Information: The includes the Last Name, First Name, Date of Birth, Street Address, City and State Zip Code
Doctor Or Store Information: Complete information of a Doctor or optical store like Name, Street Address, City and State.
Itemized Receipt: Receipt of the vision insurance plans. The claims must be submitted within 15 months of the date of service to receive reimbursement.

Eyemed Phone Number for Members

Eyemed is committed to deliver all possible help to members. The registered members can call at 844.873.7853 to seek assistance regarding special offers, benefits reminders, wellness tips and claims. Members can also subscribe for Text alerts by calling at the above helpline. Call at 844.873.7853 and provide 9-digit Member ID to receive EyeMed text alerts.

How to Become Eyemed Provider


To become an Eyemed provider follow the below instructions.
  1. Complete the essential requirements like licenses and registration.
  2. Submit an application for becoming a new provider.
  3. Complete the application form and fulfill all requirements.
  4. Wait up to 10 business days for application approval.
  5. Once the application is approved an applicant receives email conformation.
  6. Follow the guidelines given via email and submit supporting documents to complete the process.

Eyemed Infocus Provider Phone Number
Call Center Eyemed infocus.com: 888.581.3648
Service Hours: Monday - Saturday, 7:30
am to 11 pm (ET) and Sunday, 11 am to 8 pm (ET)
Email 24/7 Provider Relations: provider@eyemed.com
Audits: 888.581.3648
Quality Assurance: send emails at eyemedQA@eyemed.com and call at 513.492.3259
Special Services: Send queries via email at medexceptions@eyemed.com or call at 866.552.9115

Eyemed Insurance Provider Phone Number
The Individual providers can call at 844-225-3107 .