HEB Customer Service - Help Desk Numbers

HEB Customer Service - Help Desk Contact

HEB customer service department can be called at 1-800-432-3113 between Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday and Sunday, 10:00 a.m. to 7:00 p.m. HEB operates a chain of retail stores to provide grocery items, food and daily home use products under different categories. The customer service department is responsible for help about orders, delivery, payment and returns. HEB also operates pharmacy services in all retail stores. Call at 1-877-432-9355 to contact HEB pharmacy service.

HEB Customer Service Email


Send queries to customer service department at customer.relations@heb.com or call 1-800-432-3113 from 8:00 a.m. to 5:00 p.m. CST.

HEB Netspend Customer Service Number


Netspend offers prepaid credit card for HEB. Contact the HEB Netspend service at 800-268-4739 between Monday to Friday 8:00 a.m. - 6:00 p.m. Central, Saturday & Sunday, 8:00 a.m. - 5:00 p.m. Central. Send support request via email at customerservice@hebdebit.com. Netspend cardholders can also send postal mail at "Netspend Corporation
P.O. Box 2136
Austin, TX 78768-2136".

H-E-B Customer Service Hours

HEB has different sections and services across all the departmental stores. Every service has set hours of operation. Check the below service hours of HEB for different services.

  • Customer Service Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • HEB Billing Hours: 7:00 a.m. - 11:00 p.m. Monday - Sunday.
  • HEB Garden Hours: 8:00 a.m. - 8:00 p.m. daily.
  • HEB Delivery Hours: Monday - Friday 09:00 a.m. - 09:00 p.m. Sat 09:00 a.m. - 06:00 p.m. Sun 10:00 a.m. - 05:00 p.m.
  • HEB Federal Credit Union Hours: Monday - Friday: 10:00 a.m. - 3:00 p.m.
  • HEB Hancock Center Hours: Monday - Sunday 6:00 a.m. - 11:00 p.m.
  • HEB Partner Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
  • HEB Money Service Hours: Monday - Friday 9:00 a.m. - 5:00 p.m.
  • Money Order Hours: The hours are 7:00 a.m. - 11:00 p.m. Monday - Sunday.
  • Money Transfers Hours: 7:00 a.m. - 11:00 p.m. Monday - Sunday.
  • HEB Service Desk Hours: Monday through Friday 8:00 a.m. to 5:00 p.m.
  • HEB Pharmacy Hours: Monday - Friday 8:00 a.m. - 8:00 p.m., Saturday 9:00 a.m. - 6:00 p.m.

HEB Business Center Hours of Operation
The service hours are Monday - Sunday 6:00 a.m. - 11:00 p.m.

Floral Department Hours
The flower section remains open between Monday - Sunday 6:00 a.m. - 11:00 p.m.

HEB Customer Service Number

HEB is committed to deliver all possible customer service assistance through helpline channels. The main service number is 1-800-432-3113 between Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday and Sunday, 10:00 a.m. to 7:00 p.m.
HEB Prepaid Card Customer Service Number: Contact at 210-938-7555 or 1-800-597-0653 to claim assistance regarding prepaid card support.
HEB Curbside Customer Service Number: Dial H-E-B Customer relations at 1-800-432-3113 Monday - Friday from 8:00 a.m. to 5:00 p.m. CST for curbside delivery queries.
HEB Delivery Customer Service Number: Questions and queries related delivery can be addressed at 1-800-432-3113

HEB Customer Service Assistant


HEB engages customer service assistants for helping customers to transport purchases from the Store to vehicles and in packaging groceries. Call at 210-938-8000 or visit HEB career page to collect information about HEB customer service assistant.

HEB Customer Service Desk


The customer service desk can be reached at 1-800-432-3113 Monday - Friday from 8:00 a.m. to 5:00 p.m. CST. Contact the customer service support via email at customer.relations@heb.com.

HEB Granbury Customer Service


HEB Granbury is one among the super stores of HEB offers groceries, beer & wine, deli, pharmacy & florist.
Service Address: 3804 E US Hwy 377, Granbury, TX 76049, United States
Service Phone: +1 817-579-2500
Service Hours: Monday to Friday, 8:00 a.m. to 8:00 p.m.
Saturday, 9:00 a.m. to 6:00 p.m.
Sunday, 10:00 a.m. to 5:00 p.m.