Heartland Merchant Services

Heartland is committed to provide assistance via the established helpline channels. The service provider has set up different contacts for different services. Use the below given phone numbers to connect with service support.

Client Support Phone Numbers

Account Numbers Starting withSupport Numbers
9305, 4765, 5185, 5353 800-941-6557
5436, 3930, 3230, 4139 800-654-9256 /customersupport@tsys.com
8487, 8489, 3934 800-228-2443 /customersupport@tsys.com

Payment Processing and Payroll Phone Number

Heartland Merchant Credit Card and Debit Card Contact

Debit Cards:
Activation: (844) 267-2744
Disputes: (844) 202-5077
Lost/Stolen: (844) 202-5076

Credit Cards:
Activation: (844) 267-2744
Disputes: (844) 267-2744
Lost/Stolen: (844) 267-2744
Monday - Thursday 8:00 a.m. to 5:30 p.m., Friday 8:00 a.m. to 6:30 p.m. and Saturday 8:00 a.m. to 12noon.

Heartland Merchant Services Address

Jeffersonville: 1 Heartland Way, Jeffersonville
Plano: 6860 Dallas Pkwy #400
Portland: 326 SW Broadway #400
Headquarter Address: 616 N Broadway Ave Oklahoma City, OK 73102.

Heartland Merchant Services & Assistance Guide

Heartland is a payment processing and technology service provider. The merchant services include credit and debit card processing for business organizations of all sizes. Heartland
offers card processing for all types of services. The solutions include payment processing for retail, mail and telephone orders, and internet sales. Call at 888-897-2276 to contact customer service support. Send queries via email also at info@heartland.bank.

Heartland Merchant Services Customer Service


Heartland offers numerous services to customers under the below mentioned categories.
  • Virtual Terminal: Heartland offers services of virtual terminal that allows to process cards and ACH payments. The virtual terminal solution is available for businesses and corporate houses of all sizes
  • Mobile Payments: Merchants of Heartland can avail support of mobile payments. A secure payment method is provided by the service provide for convenient payment transactions. Merchants can use bank accounts and mobile device for mobile payment solutions
  • Point of Sale Systems: Retail merchants can avail services of point of sale system. Small businesses can manage inventory, oversee human resources activities and engage customers easily
  • Gift and Loyalty Cards: The service provider offers different gift and loyalty card programs to engage customers
  • Business Analytics: Under this service detailed information on customer market, demographics, etc. are provided to businesses
  • HR and Payroll Service: The HR solutions include management of workforce, recruiting and holding interviews. Merchants can seek payroll tax preparation assistance and tax filing support. Support regarding payroll processing and labor laws information are also produced
  • Time and Attendance: Heartland produces equipment like manual punches, badges or bio-metric technologies to track time and attendance of employees. Employers can also manage leave benefits, etc. by using the solutions
  • Human Resource Service: Merchants can get the services like posting jobs, collection of applications, schedule and conduct interviews. Heartland also offers training for workforce

Heartland Credit Card Merchant Services

Heartland offers credit card processing service under merchant program. The services include processing of credit, debit cards, gift cards and digital payments solutions. To seek direct assistance regarding Credit cards use the below phone numbers.
Debit Cards:
Activation: (844) 267-2744
Disputes: (844) 202-5077
Lost/Stolen: (844) 202-5076

Credit Cards:
Activation: (844) 267-2744
Disputes: (844) 267-2744
Lost/Stolen: (844) 267-2744
Monday - Thursday 8:00 a.m. to 5:30 p.m., Friday 8:00 a.m. to 6:30 p.m. and Saturday 8:00 a.m. to 12noon.

Heartland Merchant Services Info-central: Payment processing and payroll services are produced by the Heartland. Contact at 888-963-3600 to seek direct assistance. The service executives are available 24x7.

Heartland Merchant Services Fees
Card-present transactions are 2.6%
Keyed transactions are 3.5%
Rates for most online payments are 2.9%

Heartland Merchant Services Account Help Guide

Heartland Login profile offers access to multiple online services. Users with login credentials can access the online account. Users can navigate to payment services, check card payments and view statements. By Login into account a user can apply for multiple services. The login account allows to apply for credit cards, EMV chip cards, gift cards, mobile wallets, etc.

How to Register?

  1. Go to the Login portal at "https://heartlandpaymentservices.net/MerchantView/Account/Login.aspx"
  2. Enter a User Name or Email Address and Password
  3. Click on "Login" to access the account
  4. Users with login credentials can click on "User Registration"
  5. Follow the prompts to create an account
Note: In order to reset a password click on "Forgot password" link under login page. Enter a valid email address and click on "send code" to receive a "verification code" in the email inbox. Enter the code in the relevant sections and create a new password.

Heartland Merchant Services Customer Service Contact

Merchant General Sales
Customer Support: 888-845-9457
Service Queries: (800) 697-0049
Monday - Thursday 8:00 a.m. to 5:30 p.m., Friday 8:00 a.m. to 6:30 p.m. and Saturday 8:00 a.m. to 12 noon.

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