IHSS Email Addresses

  • General Customer Service Email: piar@dss.ca.gov/CDSS.OSI@dss.ca.gov (out of state queries)
  • Riverside Office Email: IHSSHOME@rivco.org
  • IHSS Payroll Email Support: dhspayrollvoe@dhs.lacounty.gov
  • IHSS Training Email Help: IHSS-Training@dss.ca.gov
  • IHSS Application Email Support: ADRC.HHSA@sdcounty.ca.gov
IHSS (In-Home Supportive Services) Program pays for the services provided to aged individuals so that to remain safe and healthy at home. Disabled children are also eligible for IHSS. IHSS is actually an alternative to out-of-home care like nursing homes.

IHSS Service Offices & Email Addresses

IHSS Email Address Riverside County Office

For general Riverside IHSS enquiries email at IHSSHOME@rivco.org
Include the following information in the email
  • Full Name
  • Address & Telephone Number
  • Provider Number or Client Number
  • Specific Question or Issue Including Relevant Dates
For any email questions call at (888) 960-4477 .

IHSS Email Address Los Angeles Office

The customer from Los angles can mail the Complete Application for IHSS (In-Home Supportive Services) to the below-given mailing address:
Print and Mail to: IHSS Application 2707 S. Grand Ave.Los Angeles, CA 90007

IHSS Email Address Sacramento Office

To apply for IHSS from Sacramento mail the complete application for In-Home Supportive Services to the below given mailing address
Mailing Address: PO BOX 269131 Sacramento, CA 95826
Phone Support: For any kind of question regarding email address please call at 916-874-9471 .

IHSS Payroll Email Address

In-Home Supportive Services Payroll Unit Email and Mailing address is mentioned below
Ihssaccountinginbox@ssa.ocgov.com
Mailing Address: 9750 Business Park Drive, Sacramento, CA 95827
Phone for Payroll: For any queries related to the payroll call at (916) 874-9805 or at 714-825-3251 .

IHSS Chatsworth Office Email Address

Mailing Address: 21415-21615 Plummer St. Chatsworth, CA 91311
Help Line for Email: (888) 822-9622 or (818) 885-3600 .

IHSS Recipient Change Email Address Support

If a consumer or provider of In-Home Supportive Services in California has changed mailing or email address, you must notify the IHSS county office of the change of address. Below are details on how to change address with IHSS. Download and fill out CDSS form SOC 840
  • This form allows to confirm the current mailing address and new address and/or a new contact phone number also
  • Simply print this out and write answers or fill it out directly on the page online
  • Sign the form with the date so ensure not to forget this step if you fill out the form online
  • Submit Forms to IHSS at DSS- IHSS PO Box 1912 Fresno, CA 93718-1912 or email to
    FresnoCountyIHSSPublicAuthority@fresnocountyca.gov
Note: A new mailing address, email, or phone number is required to be reported within 10 days of the change. The email support for email address change is support@ihssconnect.com or call at (866) 376-7066 for any kind of query related to email change.

Eligibility Criteria

Eligibility criteria for all IHSS applicants and recipients:
  • Must reside in the United States
  • have a Medi-Cal eligibility determination
  • The applicants must live at home or in an abode of own choosing acute care hospitals, long-term care facilities, and licensed community facilities are not considered "own home"
  • The applicant should submit a completed Health Care Certification form
  • To be eligible, you must be 65 years of age and over, disabled, or blind

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