Cigna is a health and Medicare insurance service provider to employees, employers, families and individuals. The Cigna coverage includes dental, vision, and behavioral insurance plans.
- IRIS Cigna Service Number:Contact at 1 (800) 997-1654 24/7 to connect with support center directly.
- Cigna Email Service: Send queries via email at iris.cigna.com/
- Website Support: Contact at 1 (800) 853-2713 to claim direct assistance.
- Cigna TTY/TDD Service: Avail support call to 711 and follow the prompt instructions.
Cigna Coverage, Claims, and Medicare Support
- Coverage & Claims Dial 1 (800) 244-6224 for assistance related to the medical, dental and vision.
- Service Hours/Days: 24 hours a day, 365 days a year.
- Medical Claims: Write to "Cigna, PO Box 182223, Chattanooga, TN 37422-7223">
- Dental Claims: Send claims related to the dental insurance at "Cigna, PO Box 188037, Chattanooga, TN 37422-7223"
- Vision Claims: Get information or support related to the "Cigna, PO Box 385020, Birmingham, AL 35238-5020"
How to Contact Cigna Home Delivery Pharmacy Service Center?
Get in touch with the service department to avail Home delivery pharmacy support using the following details
- Cigna Home Delivery Pharmacy:
1 (800) 835-3784
Service Hours/Days: Entire year 24/7 - Cigna Home Delivery Pharmacy Claims: Cigna, PO Box 10190, Horsham, PA 19044
How to Avail Behavioral Health Benefits Support?
Customer Care Number: 1 (800) 433-5768 24/7 service provided.
Can I Get Online Chat Support for IRIS Cigna?
Yes, online chat support for IRIS Cigna can be availed by"Log in to myCigna" during Monday to Friday, 9:00 a.m. to 8:00 p.m., ET.
IRIS Cigna.com
- Login Assistance: Contact the service team at 1 (800) 853-2713 for assistance related to the IRIS Cigna.com or login.
- Service Hours/Days: 24/7 ( 365 days)
Step to Login IRIS Cigna
1. Visit official login page of the IRIS Cigna at
Iris Cigna Login 2. On the Login screen enter "username (DOMAIN\LANID) and password".
3. Click on the "Login Button" to access the account.
How to Reset Password or Username If Forgotten?
Steps to retrieve passwords or usernames for IRIS Cigna Login are mentioned below:
1. Visit
https://cigna.okta.com/2. Click on "Need help signing in?" below the login section.
3. Click on the "Forgot password?" option.
4. Enter the "Email or Username" in the box that is registered with the account.
5. Choose the preferred option to receive password/ username details from "Reset via SMS, Reset Via Voice Call, and Reset Via Email" and click the same.
Please note that that mobile phone must be configured with the account in order to retrieve the password/ username through SMS or by voice call.
What Are the IRIS Cigna Benefits?
The IRIS Cigna is the online portal through which the employees/ employers can manage day to days tasks with ease. The portal offers access to manage workday sheets, claiming expenses, claim settlement, etc. It is designed for Plan members, Employers & Brokers, and Health care providers.
Cigna Plan Members Benefit
Dial
+ 32 3 217 68 68 to request support related to the plan and accessing the online services.
The plan members can log in with the account to access all personal web pages at "https://www.cignahealthbenefits.com/en/login/plan-members/" by entering the Personal reference number mentioned on the membership card. The detailed information about reimbursement, requirements, ceilings, and exclusion benefits can be found under "Description of Benefits".
Employers & Broker's Benefits
The Employers and brokers can login at "https://www.cignahealthbenefits.com/en/login/employers/" with a user name and password in order to get complete access to "Group Management Services" and to manage "contract online". The employers can also get information about IGO & NGO health services, etc.
Health Care Providers/ Envoy Portal Benefits
For North & South America Providers: North American providers can dial
+1 305 908 9211 to get all possible help.
Health care providers can login using "Envoy Portal" at "https://provider.cignaenvoy.com/" by entering Provider "User ID & Password/PIN". The portal offers detailed information about the health care benefits by joining Cigna international network.
Please note that providers from the USA do not need to apply "join the Cigna International network".
Cigna IRIS Accredo
- IRIS Accredo Support: Dial 1 (877) 826-7657
- Service Hours/Days: Monday to Friday, 7:00 a.m. to 10:00 p.m. and on Saturdays, 7:00 a.m. to 4:00 p.m. Central Time.
How to Login Cigna IRIS Accredo
To access the benefits and information of (Accredo) that is the "Cigna-administered pharmacy benefits" visit "https://cigna.okta.com/" and enter username in the form of the "DOMAIN\LANID" then click "Next" to enter the password to "Log in".
What are the Benefits of Cigna IRIS Accredo
The Cigna IRIS Accredo login account offers a broad range of user benefits including
- Reminders/ Refills: Reminder and refills are sent to the users about the dose so that they will not miss it.
- Text Refills: The refills are sent through text on certain prescription.
- Fast Shipping Service: Fast shipping service is offered without charging any extra cost even for the medicines that need refrigeration.
- Order Tracking: With the account, one can easily track the order status and with real-time updates once the shipping from the Accredo takes place.
- Paying for Medication:The detailed information and support can be found in regard to paying for medication with copay assistance, and coordination.
- Easy to Reach:The support can be availed at any time through phone, email, or online.
How Does Accredo Help Members?
Accredo is meant to provide support and help to the people taking specialty medicines or who need specialty medications through the specialty-trained pharmacists and nurses that are available 24/7 in many ways mentioned below:
1. Counseling & training on how to take specialty medication and to manage side effects.
2. Providing nutritional support to those suffering from cancer.
3. Checking therapy timing to ensure it's going on track and in a timely manner by consulting the doctor.
4. Helps to get the medication approved by coverage.
Coaches - iris cigna.com
Individuals or members can get through all the details about the "Cigna Health and Wellness Programs and Services" through "iris cigna.com". The members enrolled with the coverages are provided special health coaching in accordance with requirements. Cigna Healthy Pregnancies & Babies Program
The program is designed to provide special coaching and support through team members like maternity coaches and nurses during and after pregnancy.Employee Assistance Program
The 24/7 employee assistance support is offered through confidential support and coaches in terms of finance, legal consultation, child care, household, etc. Telephonic support is also available. Lifestyle Management Programs
The health coach ids are provided to the individuals struggling with weight, tobacco use, or stress. The coaches are supposed to provide help in managing weight, quitting tobacco, and coping with stressful situations. Both online and telephone coaching are available. Contact for Medical/Dental Individual and Family Plan
- Find out the phone number "Cigna ID card" to receive specific support by calling.
- Lost Medical ID Cards: Report Lost Medical ID Cards at 1 (866) 494-2111
- Lost Dental ID Cards/Dental Plan: Ask question about the dental plans or lost dental cards at
1 (800) 244-6224 - Cigna Home Delivery Pharmacy:
1 (800) 835-4387
The support is available 24 hours a day, 365 days a year - Billing/Payments:
1 (877) 484-5967
Monday to Friday, 8:00 a.m. to 8:00 p.m., Eastern Time
TTY/TDD Service: Dial 711 and follow the instructions.
Individual and Family Plan Brokers
Service Phone Number: Call to 1
(877) 244-6215 Monday to Friday, 8:00 a.m. to 8:00 p.m., Eastern Time