IRS Customer Service Chat

The IRS (Internal Revenue Service) is a federal agency tasked with the collection of taxes from individual and business taxpayers. The agency ensures comprehensive support for tax collection, filing, and refund inquiries. Customers can obtain assistance by contacting the general helpline number at 866-255-0654.

IRS Customer Service Chat Support

The IRS (Internal Revenue Service) provides robust voice and chat support through its customer service helpline. Specialized toll-free telephone assistance is available to help customers with collection, refund, and tax filing inquiries. Customers can call 800-829-1040 and choose from the following options to speak with a live customer service representative:

• Press 1 for English or 2 for Spanish.
• Press 1 for inquiries related to a filed form for payment.
• Press 2 for questions about personal income taxes.
• Press 3 for all other questions.
• Press 4 for tax-related queries like personal or individual tax questions.
• Press 5 to seek assistance for additional queries.

Note: The above assistance is available from Monday through Friday, 7:00 a.m. to 7:00 p.m. local time.

IRS Customer Service Help

IRS (Internal Revenue Service) enabled a client to seek online help regarding multiple queries and questions. The federal agency has well designed portal to render all needed support services.
How to Get Help?
To get online help follow the below instructions.

1. Visit the IRS web portal.
2. Click on "Help" option available on the top of home page.
3. Choose among the help topic.
4. Select assistance mode like telephone assistance or file online claims.
5. Clients can file online queries to seek help.

The IRS help system empower a taxpayer to seek assistance under the below mentioned help categories.
1. Check Refund Status
2. Child Tax Credit
3. Coronavirus Tax Relief
4. File a Return
5. Payments and Penalties
6. Get a Tax Transcript
7. Letter from the IRS
8. Correct/Amend a Return
9. Identity Theft, Fraud and Scams
10. Business Topics

IRS Customer Service Contact

The IRS (Internal Revenue Service) has established helpline numbers to provide direct assistance to clients. Use the contacts below to seek all possible help.

• Individuals Taxpayers: Assistance for individuals paying income tax and other taxes is available by calling 800-829-1040 from 7:00 a.m. to 7:00 p.m. local time.
• Businesses: Clients can inquire about business and corporate tax matters by calling 800-829-4933 between 7:00 a.m. to 7:00 p.m. local time.
• Non-profit Taxes: Help with non-profit taxes can be obtained by calling 877-829-5500 from 8:00 a.m. to 5:00 p.m. local time.
• Estate and Gift Taxes: Assistance for Estate and Gift taxes is available by dialing 866-699-4083 from 8:00 a.m. to 3:30 p.m. Eastern time.
• Excise Taxes: Direct assistance for excise taxes can be sought at 866-699-4096 from 8:00 a.m. to 6:00 p.m. Eastern time.
• Corporate Taxpayers: Corporate taxpayers can call 866-255-0654 for direct assistance.
• Software Developers and Vendors: For inquiries about e-filing and related services, dial 866-255-0654.
• Refund Questions: Questions regarding tax refunds and returns can be addressed at 800-829-1040.

How Do I Set an IRS Appointment?

The IRS offers appointment assistance for booking appointments at local offices. Customers can find a local office in their area and call the office number to schedule an appointment. Taxpayers should call 844-545-5640 for assistance with scheduling appointments.