Inframark Water - Information Guide - Customer Service Billing

Inframark Water

Inframark water is an American-owned company recognized as a leader in Water infrastructure operations and infrastructure management services. Inframark develops water structure in communities, associations, municipalities and special districts. Inframark water customer service number is (281) 579-4500. Call at the service number between Monday - Friday 8:00 a.m. - 5:00 p.m. (CST).

Inframark Water Emergency and Afterhours Assistance


Call at (281) 398-8211 or toll-free 1-800-990-0608 for emergency assistance regarding water services.

Inframark Water Leak


Contact the 24-hour Dispatch Department at 281-398-8211 to ask for a technical help to solve water leakage problem.

Inframark Water Outage


Report an un-notified water outage to 24-Hour Dispatch Department at 281-398-8211 for immediate assistance.

Inframark Water Infrastructure Operations


Inframark offers Water infrastructure services for operations and management of water distribution. Wastewater treatment solutions are also offered by the Inframark LLC. Send a support request via email at MUDCustomerService@Inframark.com for help regarding the services of Inframark.

Inframark Water Start or Stop Service


Visit Inframark official portal at (https://www.inframark.com/) and navigate to "customer portal". On customer portal click on "Start or Stop Service" to initiate process for a new water connection or disconnect an existing connection.

Inframark Water Customer Service


Inframark customer service representative is available at (281) 579-4500. The calling hours are Monday - Friday 8:00 a.m. - 5:00 p.m. (CST).

Inframark Boil Water Notice


Inframark sends notifications to consumers about boiling the tap water used for consumption. The boil water notice is sent after laboratory results show that water contains bacterial contamination.

Inframark Water Company


Inframark is known for water and wastewater operations. The company is leading in providing Water Infrastructure operations and Infrastructure Management services. The corporate office of the company is based in Houston, TX USA.

Inframark Water Bill Payment

Inframark offers multiple bill payment options to consumers. Check the bill paying options below:

Online Bill Payment Option


Inframark Water Login

  1. Visit the Inframark online bill payment portal at (https://www.eonlinebill.com/bapp/inframark).
  2. Sign In with registered login credentials.
  3. After login enter 6 digits of the account number.
  4. Enter account holder's personal details like name, address and etc.
  5. click on the "Next Step" to proceed with online bill payment service.

Pay Inframark Bills Over the Phone


Call at (281) 579-4500 and select option 1 for English and option 2 for Spanish language. Provide Credit or Debit Card details for bill payment over phone.

Pay In-Person


Visit Inframark payment center at "2002 West Grand Parkway North, Katy, TX, 77449" along with a personal check, money order or cashier’s check. The visiting hours are 7:30 a.m. - 5:00 p.m.

Pay Inframark Water Bills Via Mail


Send water bills with a personal check to postal address at "P.O BOX 684000, Houston, TX, 77268".

How to Check Inframark Bill Balance by Phone?


Call at 281-579-4500 and select option #1. Enter 15-digit account number to hear the bill balance from an automated system.

Inframark Water Login

Inframark login account allows to access various services and support channels.

Steps to Login

  1. Go to the (https://www.inframark.com/).
  2. Navigate to "Customer Portal" from the homepage.
  3. Click on "Your Account" from the Customer portal page.
  4. On Login page enter "User ID and Password" to login.
  5. New users may click on "First time Sign in" to create an account.

Username and Password Assistance:

Click on (Forgot Username? Or Forgot Password?) link available on the login page. Follow the prompts to retrieve a forgotten username or password.

Inframark Locations and Phone Number

Inframark Office Locations


Inframark, LLC's Headquarters


220 Gibraltar Rd Ste 200 Horsham, PA, 19044-2340 United States.
281-579-4500

Inframark Houston


2002 W Grand Pkwy N #100, Katy, TX 77449
(281) 579-4500

Katy Office


2002 West Grand Parkway North, Katy, TX 77449
8:00 a.m. - 5:00 p.m. (CST)

Paseo Del Este


13034 Eastlake Blvd., Ste. D-E, El Paso, TX 79928
8:00 a.m. - 5:00 p.m. (CST)

North Texas Office


9550 Helms Trail, Ste. 800, Forney, TX 75126
8:00 a.m. - 5:00 p.m. (CST

Horizon Office


14100 Horizon Blvd, Horizon City, TX 79928
8:00 a.m. - 5:00 p.m. (CST)

Inframark Water Phone Number

ServicePhone Number
Customer Service(281) 579-4500
For Emergency1-800-990-0608
Corporate Offices(281) 578-4200
24-hour Dispatch Department281-398-8211