JCPenney Support - Credit Card, Account and Payment Service

JCPenney Support Service

JCPenney is a departmental store chain that offers home furnishing, furniture, clothes and shoes to customers.
Customer Service Number: Call at 1-800-527-4403 to seek assistance regarding account management and creation.
Toll-free Number: Call at 1-800-322-1189 to speak with a customer service executive.

How to Close Jcpenney Account


In order to close or deactivate Jcpenney account, call the customer service support at 1-888-527-7937 or send a request via email at support@jcp.com.

What are the Benefits of JCPenney Account?


JCPenney allows to create a login profile and access the below mentioned benefits.
  • Manage Account: The login profile enables to manage a personal account online and claim support services easily.
  • Pay Bills: The online account empowers to make payments by using the different payment methods. Customers can also track the payment history.
  • Easy Checkout: Customers with a login credentials can sign in and avail express checkout benefits.
  • Apply for Rewards: By login into account customers can apply for rewards, rewards program, earn rewards certificates and seek redeem support.
  • Set Alerts: The login profile allows to receive sales coupons, alerts and sales notifications.
  • Fraud Protection: The fraud protection include setting the security features and easy access the support.
  • Track Orders: Customers can track orders and view order history.

JCPenney Credit Card Account Support

JCPenney offers credit cards to customers that contain multiple features and benefits. The credit cards are available under gold and platinum categories. For questions related to JCPenney credit card account call at 1-800-542-0800 .

JCPenney Credit Card Account Features


By login into JCPenney Credit card service a use can access the below services.
View and Manage Account: Customers can view all account information, credit card balance and transaction history. Cardholders can update personal and contact information also.
Access E-services: By login customers can access numerous e-services and send a secure message online.
Pay a Bill: The online login allows to pay bills via credit cards. Check the bill payment history and avail statements.
Shop with Confidence: The credit card login empowers to seek support under fraud protection. The service provider assures fraud protection with zero fraud liability for unauthorized use.
JCPenney Privilege Benefits: Customers can earn rewards and shopping benefits by creating a login profile.

JCPenney Bill Payment Support

JCPenney offers multiple means of bill payment to customers. The bill payment can be done via online mode by using the credit cards and debit cards. Customers can seek help regarding bill payments by calling at 1.800.322.1189 . To make the online bill payments follow the below instructions.
JCPenney Login for Bill Pay
1. Visit the Web portal at "www.jcpenney.com/".
2. Login with a valid "user id and password"
3. Navigate to "bill payment" option.
4. Select the "payment method" and enter details.
5. Confirm the payment details and click on "Pay bills".
For technical assistance call at 1-800-527-4403 .

JCPenney Rewards Support

JCPenney offers multiple shopping rewards to customers that include multiple benefits and features. The rewards can be used to avail shopping discounts. To seek help regarding rewards program call the service center at 1-888-527-7937 The rewards program offers benefits as per the criteria mentioned below:

  • $1 spent = 1 point* with your JCPenney Credit Card
  • $2 spent = 1 point* any other way you pay
  • 200 points* = $10 reward

How Do I Join JCPenney Rewards?


Members can join the rewards program online at "www.jcp.com/rewards". Customers need to provide the name, phone number and email address. Customers can also seek assistance regarding rewards program at jcpenney@e.jcpenney.com.
How to Earn Reward Points?
Customers using the JCPenney Credit Card or JCPenney Mastercard can earn one point on each dollar spend for shopping at JCPenney. If shopping at stores just provide the phone number or email address linked to JCPenney Rewards account to earn the points.