RIDGID Warranty Claim - Assistance For Claiming

RIDGID Warranty Claim

RIDGID Warranty Claim Phone Number

1 866 539 1710
Toll-free Number: 1-800-474-3443
RIDGID an American tool manufacturing company offers warranty coverage under different plans. Lifetime warranty, limited and 3-year warranty plans are offered by RIDGID. The warranty benefits are available for registered products only. Warranty coverage include free repair and replacement benefits for products under warranty period.

RIDGID Warranty Customer Service

Steps to Claim RIDGID Warranty Online

  1. Visit the RIDGID web portal at "https://www.ridgid.com/".
  2. Navigate to "Support" option on the homepage.
  3. Click on "Service centers & Repair" under support option.
  4. Navigate to "Request Service" on repair page.
  5. Complete and submit a "Tool Repair Request Form".
  6. Click "Continue" to file the warranty claims.

RIDGID Warranty Claim Form

1. Get the PDF file of RIDGID warranty claim form.
2. Fill out contact information completely.
3. Fill out product model number
4. Send to " RIDGID Products Service Department 1428, Pearman, Dairy Road, Anderson, SC 29625".
Note: Product must be returned with a Copy of original receipt or invoice.

RIDGID Battery Warranty Claim

Claim Online

Visit "https://register.ridgidpower.com/claims/product" and click on "Battery and Charger
Warranty Claims" option available under "Self-service" section.

Claim Via Phone

1 866 539 1710

RIDGID Power Tool Warranty Claim

1 866 539 1710
Toll-free Number: 1-800-474-3443
For warranty claims, benefits and services.

RIDGID Vacuum Warranty Claim

1-800-474-3443 Monday to Friday between 8:00 a.m. to 5:00 p.m. CST.
RIDGID Vacuum contains warranty benefits on material and workmanship defects for the lifetime.

RIDGID Lifetime Warranty Claim

1- 866-539-1710
For All Lifetime Service Agreement communications and support.

RIDGID Warranty Registration

RIDGID offers warranty benefits for registered products only. Products can be registered online at the RIDGID registration center.

Steps for RIDGID Warranty Registration

  1. Go to the RIDGID Registration portal i.e. (https://register.ridgidpower.com/)
  2. Navigate to "Sign In" section.
  3. Enter Login details for Sign In.
  4. First time user may click on "Don't have an account? SIGN UP".
  5. After Login Select "register tools here".
  6. Enter product "model number or serial number".
  7. Click "Submit" to complete the registration process.
Note: After successful registration a consumer will receive email at the registered email address.

RIDGID Warranty Without Registration

RIDGID consumers have 90 Days from Date of Purchase to register tools for warranty services. After 90 days period only registered tools are eligible for warranty services.

RIDGID Warranty Information

RIDGID Warranty Plans

RIDGID offers different warranty plans containing multiple repair and service benefits. The plans for warranty are given below:
  • Limited Lifetime Warranty
  • Pro Gear Tool Box-Limited Lifetime Warranty
  • Full Lifetime Warranty
  • RIDGID Pumps Limited Warranty
  • RIDGID Stationary Power Tool 5 Year Limited Service Warranty
  • RIDGID Wet/Dry Vac and Backpack Vac Full Lifetime Warranty
  • 3-Year Limited Warranty
  • Lifetime Service Agreement
  • Gas Powered Air Compressor 3-Year Limited Warranty
  • Oil-Free Air Compressor 3-Year Limited Warranty
  • On-Site Storage Warranty
  • Generator 3-Year Limited Warranty
  • Pressure Washer 3-Year Limited Warranty
  • Power Inverter 3-Year Limited Warranty

What is Covered Under RIDGID Warranty?

All products are covered under manufactural warranty that covers eligible damages. Tools are eligible for free repair and replacement for defects in materials and workmanship. Damages caused by manufacturing defects are also covered.

What is Not Covered Under RIDGID Warranty?

Damages caused by modifications, alterations, tampering, or improper maintenance are not covered. Defects caused by abuse, misuse, poor maintenance, or failure to maintain are also not covered under the warranty benefits.

Details Required to Claim Warranty

1. Proof of purchase from an authorized retailer.
2. Invoice with product model number and serial number.
3. Complete RIDGID warranty claim form.