(800) 282-6575(877) 222-0770Monday to Friday: 8:00 a.m. to 9:00 p.m.Saturday - Sunday: 9:00 a.m. to 6:00 p.m.Saucony is a brand known for its exceptional customer service, offering support and assistance to ensure a positive experience for customers. Whether the customer has questions about running shoes, needs help with sizing or fit, or requires support with an order, Saucony's customer service team is dedicated to providing prompt and helpful assistance. Saucony's customer service team is also committed to addressing any issues or concerns customers may encounter like assistance with an order, tracking a shipment, or having questions about returns and exchanges, customer service will resolve the matter in a timely and satisfactory manner.