Via Benefits IBM

Via Benefits is the insurance service provider for IBM employees and workers. IMB offers employee benefits like Medicare, Dental and Vision insurance plans through Via Benefits. The insurance provider helps to prepare for insurance, apply and enroll for claims. Via Benefits offers support regarding family and individual insurance plans. Via Benefits offer medical, prescription drug, and dental plans to employees sponsored by employers.

IBM Via Benefits Phone Number

1-888-598-7545 5:00 a.m. to 6:00 p.m. Pacific Time.

IBM Retiree Call Center (administered By UnitedHealthcare)

877-852-0641

Call Via Benefits for Personalized Assistance

1-855-359-7380 (TTY: 711)
Monday to Friday, 8:00 a.m. to 7:00 p.m. Eastern Time.

Via Benefits IBM Reimbursement Request Form


Get the Via Benefits IBM Reimbursement Request Form and send the complete form to Via Benefits for filing claims. The reimbursement form is required to receive benefits of approved reimbursement requests.

Via Benefits IBM Reimbursement Mailing Address

OneExchange, P.O. Box 25184, Lehigh Valley, PA 18002-5184 USA.

Documents Required to Receive Reimbursement

To file a reimbursement request, eligible members need to produce the following documentation:
  • Covered participant name
  • Provider name
  • Date of service
  • Description of Coverage
  • Proof of payment

IBM Via Benefits for Retirees

1-888-598-7545
IBM uses Via Benefits insurance provider to offer retirement benefits and healthcare benefits.

Enroll for Via Benefits IBM

Via Benefits is an insurance provider for IBM employees include current and retired employees. Follow the below steps to enroll for a plan:
  • Go to the Via Benefits IBM Web porta i.e.(https://my.viabenefits.com/IBM)
  • Navigate to "Menu" and click on it
  • Click on "Shop a Plan" option available under "Shop and Compare"
  • Enter a Zip Code and Add people
  • Review the information and click "Continue"
  • Follow the prompts to shop a plan
Help: Contact at 1-866-322-2824 (TTY:711) between Monday to Friday, 8:00 a.m. to 7:00 p.m. Eastern Time.

Via Benefits IBM Plans

IBM provides Medicare, Dental, Visio and family plans to employees under employment benefits. The insurance plans offered by IBM includes the following:

Medicare Plan

1-855-372-3941
The plan cover hospital expenses and medical prescription. The plan is meant to meet inpatient and outpatient services. The insurance plan works as social security benefit for employees. The Medicare program is available under Medicare Advantage plan or Medicare Advantage Prescription Drug plan.

Individual and Family Plan

1-866-322-2824
The individual and family plan includes healthcare benefits for employees and families. The benefits cover urgent care and preventive care services. Call at the above given number to book appointments for availing the plans.

Optional Benefits

1-866-322-2824 (TTY: 711)
Under these benefits IBM offers Dental Insurance and Vision Insurance Benefits. This insurance routine dental and vision checkup. The dental plans include 100% coverage on preventive services like cleanings, X-rays and oral exams.

Contact by Scan

Contact Via Benefits IBM by Scanning this QR Code

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