What Is Carmax Maxcare

Carmax MaxCare is an Extended Warranty Service Plan. Maxcare provides coverage beyond the manufacturer’s and CarMax's limited warranty. MaxCare covers the vehicle's major systems, including the engine, transmission, electronics, drivetrain, electrical, steering, cooling, suspension, and climate control. In case the car needs a covered repair, the customer only needs to pay the out-of-pocket cost is the deductible starting as low as $50.

Carmax Maxcare Phone Number

(800) 925-3612 call for questions about CarMax Auto Finance account.
Toll-Free Number: (800) 519-1511
General queries: (913) 384-6697

Carmax Maxcare Warranty

MaxCare extended Warranty service plan is optional and needs to be purchased at the time of purchase, every CarMax used car comes with a limited warranty. Carmax's limited warranty covers the cars major systems, including hundreds of parts and lasts for 90 days or 4,000 miles. MaxCare extended Warranty plan provides protection after 90 days or 4,000 miles. Apart from that MaxCare covers systems, parts, and labor. Other than repair coverage,
MaxCare also provides emergency roadside assistance 365 days a year 24/7. The customer is covered anywhere in the US or Canada. If in case the customer needs to leave the car in the shop overnight for the covered repairs, MaxCare includes rental reimbursement.

Carmax Maxcare Claims Phone Number

(800) 925-3612
To claim a MaxCare warranty, customers can also visit any ASE-certified facility in the U.S. or Canada. In case customers don't know which place to go to or what is warranty covers, contact CarMax using one of these methods:
  • Submit an online contact form on www.carmax.com/contact-store
  • Find nearest store at www.carmax.com/stores

Carmax Maxcare Roadside Assistance

Carmax MaxCare provides roadside assistance 24/7 365 days a year starting right from the day plan begins. Under Roadside Assistance Customer is covered anywhere in the United States or Canada. The Extended Maxcare Warranty roadside assistance covers towing expenses as well as other emergency roadside needs. However, emergency roadside assistance for flat tires does not cover tire replacement, it only covers removal of the flat tire or simply mounting of spare tire replacement. Fuel delivery roadside assistance doesn’t cover the cost of fuel. Emergency Roadside Assistance help by phone at 1-800-693-5324

Carmax Maxcare Refund

CarMax can issue a full refund on a MaxCare Plan if canceled within 30 days of vehicle purchase. As long as the customer has not made a claim, the customer is eligible for a full refund within 30 days of vehicle purchase. After 30 days, the customer receives a refund for a fee. After 90 days, the customer is still eligible to receive a refund but based on the length of time of the car or the miles driven amount of the refund will be determined by whichever is greater.

Carmax Maxcare Rental Car

CarMax does not rent cars. CarMax’s mission is to give customers hassle and stress-free used-car-buying as well as used-car-selling processes.

Carmax Maxcare Coverage Plan

Maxcare is known to give repair coverage beyond the manufacturer’s warranty. MaxCare covers the car’s major systems such as engine, transmission, drivetrain, electrical, steering, cooling, and climate control. Besides this MaxCare provides emergency roadside assistance. Some of the items not covered include:
  • Aftermarket accessories installed after vehicle purchase date
  • Breakdown, including overheating, caused by misuse
  • Damage caused by corrosion, collision, or inadequate maintenance
  • Emergency assistance for fuel delivery doesn’t cover the cost of fuel

Carmax Maxcare Plan

Carmax Maxcare plans are tailored according to the vehicle and its mileage, though plans can last from 75,000 to 150,000 miles. There are no specific bumper-to-bumper plans for CarMax cars. The maxCare coverage plan is thorough, but it will not match the protection from a manufacturer’s warranty. MaxCare extended plans are optional products. These plans can be tailored to the monthly budget, and cover the vehicle’s major systems and hundreds of parts.

Carmax Maxcare Cancellation

The extended CarMax warranty Maxcare can be canceled at any time and can be transferred to new car owners, cancellation, as well as transfer fees, may apply. To cancel the plan contact either the dealer car is bought from, or the administrator of the policy. If unable to return to the selling location, notify Assurant in writing. The amount of refund is calculated on a pro-rata term or on mileage. For more information call 1-800-731-2834

Carmax Maxcare Oil Change

No, CarMax does not offer free oil changes as most of the extended warranty plans do. This is because CarMax considers oils a fluid, which is not covered by the MaxCare service plan.

Carmax Maxcare Locations

Headquarters: 12800 Tuckahoe Creek Pkwy. Richmond, VA 23238
CarMax headquarters Phone Number:(800) 519-1511
There are more than 243 CarMax store locations nationwide to get details of the nearby location visit www.carmax.com/stores.

Carmax Maxcare Towing

Carmax Maxcare Extended Warranty plan roadside assistance covers towing expenses and also other roadside needs.

Carmax Vehicle Warranty Lookup

Every car sold at Carmax comes with a CarMax limited warranty even if the car is covered under the manufacturer’s warranty. Carmax vehicle warranty covers major systems and parts inside and out, including labor. Apart from that it covers a 90-Day or 4,000-Mile Limited Warranty.

Carmax Maxcare Deductible

Carmax Maxcare has a variety of plans, customer can select the deductible according to budget. Every plan covers major systems with deductibles starting from $50 on any car.

Carmax Maxcare Authorized Repair Facility

6801 East Frontage Road Merriam, KS 66204
(913) 384-6697

Carmax Maxcare 800 Number

Common issues addressed by the customer care unit include Making a booking, Canceling a booking, Changing a booking, Loyalty program, and other customer service issues.

Carmax Maxcare Roadside Assistance Number

( 800) 519-1511

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