Mr.
Date: 8th May 2017
RAS-SX10CD - Inverter 1. 0 HP
HSM No: 1083775
Serial No: 14638612 1g
Purchase Date: 28 Feb 2015
Delivery Date: 7th March 2015
Dear Sir / Madam,
The above said, AC Inverter was bought in February 2015 and delivered on early March 2015. After the installation, I was not happy with the unit and complaint, because it was too noisy and not very cooling. I think I spoke to Ms. Karen / Mr. Razak. She arranged an agent to inspect the unit which was less than two week after installation. The agent told me the unit has no problem despite the noisy sound from the compressor. On 1st March 2017, I called the customer service because the less cooling. No one turn up for the service. Thus, I called one of the local Air con guy to service the air con. I was told by a third party air con service man, the out cutoff was too often and that is the reason no cooling. Then, I called your customer service again they transfer the line to Mr. Kumar if not mistaken.
May 09, 2017