Repair and maintenance services for headphones, speakers, car audio items, etc., are provided by the JBL service center. Accessories and parts are also offered by the center.
(800) 336-4525 Monday to Friday: 9:00 a.m. to 11:00 p.m. (EST), Saturday and Sunday: 9:00 a.m. to 5:00 p.m. (EST)Chat Service Hours
Monday to Friday: 9:00 a.m. to 11:00 p.m. (EST), Saturday and Sunday: 9:00 a.m. to 5:00 p.m. (EST)Warranty Service Support
(800) 336-4525 Text Us Support
628-333-7807 Monday to Friday: 9:00 a.m. to 8:00 p.m. (EST)Check Order Status
Check the
order status via telephone, dial
(800) 336-4525 HARMAN Professional Repair Services
+1 (844) 776-4899HProServiceUSA@harman.com.
Technical Support
Technical issues found in JBL products, talk to a specialist at
1-844-776-4899 then choose Option 3. Email technical issue concerns or requests at
HProTechSupportUSA@harman.comServices Offered by JBL Service Center
JBL is a brand owned by Harman International Industries, Incorporated, which is engaged in the manufacturing and distribution of various entertainment products, such as headphones, speakers, Bluetooth devices, car electronics, and marine equipment. Service support for all JBL entertainment products can be accessed by users through authorized service points. The services and products available at these repair shops comprise:
Repair and Replacement Services
The JBL Service Center is manned by factory-trained and certified technicians who possess extensive knowledge of all categories and series of JBL products. All special tools and techniques are utilized by the technicians for the detection and resolution of issues. All repair work and replacements are conducted in a manner that ensures the maintenance of the product warranties. On-site repair or replacement services for minor issues can be scheduled and obtained at every JBL service point.
Return or Refund Services
All online orders can be easily returned, refunded, or replaced. JBL items that are damaged or faulty can be returned, exchanged, or refunded by guest or registered customers through the official webpage or by contacting the service center directly. For further assistance or information, you can reach out at
(800) 336-4525Warranty Services
A valid warranty is provided for all JBL speakers, headphones, car, and marine items and is honored by every authorized JBL service center. In order to obtain free repair or replacement services for products under warranty, the JBL item, along with the purchase receipt, needs to be dropped off at any nearby authorized JBL service point.