Omega USA Service Center

Watch services are produced by Omega under various categories, and all needed after-sale services are assured. Repair and restoration services for watches like Women's Selection, Men's Selection, Gold Watches, Chronograph Watches, and Master Chronometer are provided by the authorized service center. In addition, complete restoration of vintage timepieces is offered by the service provider. Delivery-related support is also designated to be rendered by the dedicated service center.
The watch service center can be reached at 1-800-766-6342 to claim service support. Customer service representatives are available to render all needed assistance.
The service hours are Monday to Friday: 8:30 a.m. to 4:00 p.m.

Certified Center

A certified service center is operated by Omega to provide factory-assured services to customers. A service agent can be reached by calling (1-800) 564-0504.

Store Support

Authorized service centers empower customers to avail support regarding delivery and shipping services. Support representatives can be reached by calling +1 877 839 5224.

Watch Repair Service of Omega Service Center

The Omega service center is equipped with the latest technology and certified technicians. Services for under-warranty and out-of-warranty watches can be availed by customers. The main repair services are offered by the service center as follows:
  • The watch movement is dismantled, cleaned, assembled, and oiled.
  • Worn or damaged movement parts are repaired or replaced.
  • The timekeeping is adjusted and regulated to factory specifications.
  • Crown, push-buttons, gaskets, and battery are replaced.
  • Water resistance is restored to factory specifications.
  • Case and bracelet are refurbished to factory specifications.
  • Final visual inspection and final technical inspection are conducted.

Watch Repair Locations near Me

OMEGA Boutique - Beverly Center California

8500 Beverly Blvd, Los Angeles, CA 90048, United States
+1 310-854-0003

The Swatch Group US Inc

600 Corporate Pointe Suite #110
Culver City, CA 90230
90230 Culver City
United States
+1 877 839 5224
FAX. +1 310 820 3594

Reed's Jewelers Alabama

315 The Bridge Street #107
35806 Huntsville
United States
+1 256 327 8405

Omega Boutique - New York

711 5th Ave, New York, NY 10022
(212) 207-3333

OMEGA Boutique - Chicago

The Westin Michigan Avenue, 909 North Michigan Avenue,
Chicago, IL 60611
(312) 291-9412

Omega Minneapolis

J.B. Hudson Jewelers, 901 Nicollet Mall, Minneapolis, MN 55402
(612) 338-5950

Boston Service Center

Shreve Crump & Low, 39 Newbury St, Boston, MA 02116
(617) 267-9100

Omega Warranty Service Support

Omega watches come with a five-year warranty service support, covering all types of material and manufacturing defects that may exist at the time of purchase. Customers have the option to seek repair and replacement of watches under warranty from an authorized service center. During the warranty period, service providers are responsible for delivering free repair services to customers. Details regarding the warranty period and the process for filing warranty claims can be accessed through the Warranty Service Portal. Additionally, assistance concerning extended protection plans and warranty claims can be obtained by calling the service helpline at 1-800-766-6342.

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