AC Transit Customer Oakland Service Center: Fare, Claims, Complaint and Bus Schedule Support

Customer Support Number: Call on customer support line by reaching department at 510-891-4777 , Option 2 to avail services in regard with
  • Fares, Tickets & Transfers
  • Clipper
  • EasyPass
  • Refunds
  • Parking Citations
  • Lost and Found
  • Claims/ Compliments
TDD/TYY: Assistance for Hearing Impaired individuals can be availed at 711 or 800-735-2929
Messages with concerns and questions can be dropped by writing email at
Claims: Dial (510) 891-4817 to connect with Risk Management Department for Claims assistance, process and types including both General and Recocvery.
Fares: Connect with the service support team to get answers related to the Fares or tickets by dialing (510) 891-4777 , Monday through Friday, 6:00 a.m. to7:00 p.m. and Saturday and Sunday, 9:00 a.m. to 5:00 p.m.
availed: For complaints or feedback submit online Complaints Form to receive support or give a call at 510-891-4777 , Select Option 2
Bus Schedule: Get concerned support at 800-735-2929
Transit Service Center: Make a visit at AC Transit, 1600 Franklin St, Oakland, CA 94612, United States
Operating Hours
Monday8:00 a.m. to 5:00 p.m.
Tuesday8:00 a.m. to 5:00 p.m.
Wednesday8:00 a.m. to 5:00 p.m.
Thursday8:00 a.m. to 5:00 p.m.
Friday8:00 a.m. to 5:00 p.m.