To avail services and reach the customer support line, please call the department at
510-891-4777 and select
Option 2.
- Fares, Tickets & Transfers
- Clipper
- EasyPass
- Refunds
- Parking Citations
- Lost and Found
- Claims/ Compliments
TDD/TYY
Assistance is available for individuals with hearing impairment by calling
711 or
800-735-2929.
Messages containing concerns and questions can be emailed to
Rideact@actransit.org.
Claims
Contact the Risk Management Department for claims assistance, processing, and information on both
General and Recovery by dialing
(510) 891-4817.
Fares
Answers related to fares or tickets can be obtained by contacting the service support team at
(510) 891-4777, Monday through Friday from 6:00 a.m. to 7:00 p.m., and Saturday and Sunday from 9:00 a.m. to 5:00 p.m.
Availed
Submit complaints or feedback online using the
Complaints Form or call
510-891-4777, and
Select Option 2.
Bus Schedule
For support related to bus schedules, call
800-735-2929.
Transit Service Center
Visit the
AC Transit, 1600 Franklin St, Oakland, CA 94612, United States.
Operating Hours
| Monday | 8:00 a.m. to 5:00 p.m. |
| Tuesday | 8:00 a.m. to 5:00 p.m. |
| Wednesday | 8:00 a.m. to 5:00 p.m. |
| Thursday | 8:00 a.m. to 5:00 p.m. |
| Friday | 8:00 a.m. to 5:00 p.m. |
| Saturday | Closed |
| Sunday | Closed |