AC Transit Customer Oakland Service Center

To avail services and reach the customer support line, please call the department at 510-891-4777 and select Option 2.
  • Fares, Tickets & Transfers
  • Clipper
  • EasyPass
  • Refunds
  • Parking Citations
  • Lost and Found
  • Claims/ Compliments


Assistance is available for individuals with hearing impairment by calling 711 or 800-735-2929.

Messages containing concerns and questions can be emailed to


Contact the Risk Management Department for claims assistance, processing, and information on both General and Recovery by dialing (510) 891-4817.


Answers related to fares or tickets can be obtained by contacting the service support team at (510) 891-4777, Monday through Friday from 6:00 a.m. to 7:00 p.m., and Saturday and Sunday from 9:00 a.m. to 5:00 p.m.


Submit complaints or feedback online using the Complaints Form or call 510-891-4777, and Select Option 2.

Bus Schedule

For support related to bus schedules, call 800-735-2929.

Transit Service Center

Visit the AC Transit, 1600 Franklin St, Oakland, CA 94612, United States.

Operating Hours

Monday8:00 a.m. to 5:00 p.m.
Tuesday8:00 a.m. to 5:00 p.m.
Wednesday8:00 a.m. to 5:00 p.m.
Thursday8:00 a.m. to 5:00 p.m.
Friday8:00 a.m. to 5:00 p.m.

Contact by Scan

Contact AC Transit Customer Oakland by Scanning this QR Code

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