All issues pertaining to power and electricity can be addressed by contacting the service center at
1-800-277-2177.
Outages and Hazards
Power outages or hazards can be reported and quickly addressed by dialing
1-800-277-2177.
Smart Home Assistance
Consultation for smart home assistance is available by contacting the service desk at
1-800-311-4634.
Smart Work/Commercial
Assistance for smart work, including energy cost savings and rebates, can be obtained by reaching out to the center via the website IndianaMichiganPower.com.
Indiana Customers
Customer service for Indiana residents is accessible at
1-800-311-4634.
Michigan
Michigan-based customers can receive assistance by calling
1-800-311-6424.
Business Customers
Queries related to business can be addressed by calling
1-888-710-4237.
Outage Status
To check outage status, log in with your user ID and password at the
Outage Status .
Investor Queries
Questions regarding dividends, stocks, shares, etc., can be directed to
1-800-328-6955 or
1-800-237-2667, or by mailing to Computershare - AEP, P.O. Box 43069 Providence, RI 02940-3069.
Bills and Payments
Assistance with bills and payments can be obtained by visiting the contact us page, clicking on the "Bills and Payment" option in the left corner, and entering the zip code for a response.
Start or Stop Service
Requests to start or stop services can be made by selecting the corresponding option on the left side of the contact us page and entering the zip code to proceed.
Supplier
Questions regarding AEP goods and services can be directed to Supplierdiversity@aep.com.
Nearby Location to Repair
To report power and electric outage issues and hazards in Michigan County, the service center can be contacted for repair using the following details:
Indiana Michigan Power Co.
2425 Meadowbrook Rd, Benton Harbor, MI 49022, United States
+1 888-710-4237 AEP Pearl Street Station
Benton Harbor, MI 49022, United States
AEP Eighth Street Substation
Benton Harbor, MI 49022, United States
AEP Main Street Substation
200 10th St, Benton Harbor, MI 49022, United States
AEP Riverside Substation
1609 Paw Paw Ave, Benton Harbor, MI 49022, United States
AEP Crystal Substation
2220 E Britain Ave, Benton Harbor, MI 49022, United States
AEP Langley
St Joseph, MI 49085, United States
AEP Nickerson Substation
2390 Plaza Dr, Benton Harbor, MI 49022, United States
AEP Hagar Substation
3062 Hampton Rd, Benton Harbor, MI 49022, United States
Benton Harbor Water Works
St Joseph, MI 49085, United States
AEP Hickory Creek Substation
1125 S Trail Ln, St Joseph, MI 49085, United States
AEP Benton Harbor Substation
Coloma, MI 49038, United States