ANA Customer Service Centre Singapore

  • Domestic and International Flights

    The service centers of All Nippon Airways (ANA) extend comprehensive travel-related support services to customers across various countries. These centers facilitate access to domestic and international travel plans, as well as provide information on ticketing. Customers can seek assistance for various aspects, including ticket reservations, cancellations, and more.
  • Manage Bookings

    ANA service providers offer assistance for managing air bookings, enabling customers to check flight status, timing, and terminal-related information. The service allows customers to monitor travel status and make adjustments to their bookings.
  • Baggage Services

    The airline's service center provides support related to baggage services, encompassing information about check-in procedures, carry-on regulations, details on restricted and banned items, and guidance on handling damage or loss. Travelers can also receive assistance for locating lost items and managing found baggage.
  • Help About Expecting Mothers and Minors

    The designated customer service center of the airline offers comprehensive information and support for expecting mothers and minor children during their travels. This includes guidance on travel-related concerns and any special arrangements needed for a comfortable journey.
  • Travel With Pets

    Customers can access information and support regarding traveling with pets. The international airline has established policies and guidelines concerning the transportation of pets, ensuring a smooth and safe journey for both passengers and their animal companions.
  • Disability Desk

    The service provider offers detailed information concerning disabled travelers and traveling with disability aids. Customers are encouraged to contact the disability desk when traveling with medication, medical equipment or devices (such as CPAP machines), or hearing aids that emit radio waves. The aim is to ensure a seamless and accommodating travel experience for passengers with specific needs.

How to Contact ANA Customer Service Centre Singapore

To connect with a customer service representative and receive assistance with airline services, please call us at 800-8102-448. Our main service hours are from 8:00 to 19:00 and 22:00 to 8:00.

ANA International In-flight Sales

For in-flight sales inquiries, reach out to our dedicated service centers by calling 0120-283-757 (Toll-free number). This helpline is available from Monday to Friday, 09:00-17:00 (not available on Saturday, Sunday, and national holidays).

Mileage Club Support

To seek assistance regarding the Mileage Club, please call us at +81-3-4332-6862. We are here to help you with any inquiries related to the Mileage Club program.

ANA Mileage Club Member Benefits

ANA airline provides a mileage membership program tailored for frequent travelers, offering an array of enticing benefits. These perks encompass discounts at participating ANA partner establishments, including shops, restaurants, spas, and more. The membership also facilitates seamless air ticket bookings, allowing members to use their membership cards for convenient transactions.

The advantages extend to discounts and special offers, providing members with various cost-saving opportunities on hotels and other services through the ANA Mileage Club. Registered members can accrue additional benefits in the form of shopping cards, such as department store gift cards and coupons, enhancing the overall value of their membership through savings on shopping expenses.

Moreover, ANA extends its services to partner hotels, allowing customers to indulge in a luxurious stay at first-class accommodations while simultaneously earning mileage rewards. This dual benefit enhances the travel experience for members, offering both comfort and the opportunity to accumulate miles for future use.

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