Alabama Medicaid Customer Service Center: Provider Enrollment Office, Eligibility & Login

Contact Customer Service Department

Contact Us: Customers or applicants can reach out to the Alabama Providers for health plans and services.
For General Services: 1-334-242-5000
Mailing Address/Location: PO Box 5624, Montgomery, AL, 36103-5624
Office Address: 501 Dexter Avenue, Montgomery, AL, 36104
Driving Directions: Get Directions of the main office through the given link.
Near Me Locations: Find your Nearby Service Centers through the given locator link page.

Provider Enrollment Office

301 Technacenter Drive, Montgomery, AL 36117, (334) 215-0111
(888) 223-3630
Provider Assistance Center: (800) 688-7989 – (Nationwide Toll Free)
(334) 215-0111
Hours: Monday-Friday 8 a.m. to 5 p.m. (all times Central)
Supervisor: Melissa Gill: (334) 215-4152
Email Provider Enrollment: Melissa.gill@dxc.com

Eligibility

Basic Eligibility Questions: (800) 362-1504
Help Paying Medicare Premiums (QMB/SLMB/QI-1): (800) 362-1504
Medicaid for the Elderly and Disabled: (800) 362-1504
Medicaid for Families, Children, and Pregnant Women: (800) 362-1504
Plan First Family Planning (Birth Control) Program: (800) 362-1504
Emergency Services for Aliens: (334) 353-4307
Login: To get access of the medicaid services and plans, you need to sign up or login at their official webpage.