Alabama Power Business Service Center

1-800-888-2726 24/7 support offered.

Residential Customer Service

Monday to Friday 7:00 a.m. to 9:00 p.m. CST

Business Customer Service

Monday to Friday 7:00 a.m. to 6:00 p.m. CST

Products & Services Assistance

Assistance in regard with outdoor lighting, electric heating, Hvac systems, etc. can be gained at 1-800-990-APCO (2726)
Monday to Friday 7:30 a.m. to 5:30 p.m. CST

Bill Payment

bills can be paid online via credit, debit card or electronic check through Online Bill Payment by providing ten digit account number in box to proceed. It costs service fee of $2.00.

Start/ Stop or Transfer Service

To star, stop or transfer service residential customers can call at 1-800-245-2244 and business customers can dial 1-888-430-5787

Nearyou Office Location

Alabama Power

PO Box 242, Birmingham, AL 35292
Monday Through Friday, from 7:00 a.m. to 6:00 p.m.

Nearyou Location

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Alabama Power Center

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