Alabama Power Service Center

The reporting of residential and business power outages can be accomplished through the provided means of contact. Reach out to the service center via 1-800-245-2244 for residential outages.

Power Outage Reporting

To report a power outage, dial 1-800-888-2726. Correspondence can be addressed to Alabama Power at PO Box 242, Birmingham, AL 35292.

Residential Services

For residential services, contact 1-800-245-2244
Monday to Friday between 7:00 a.m. and 9:00 p.m. CST.

Products & Services Support

1-800-990-(2726).

Business Services

1-888-430-5787
Monday to Friday Between 7:00 a.m. and 6:00 p.m. CST.

Locating Service Centers

Explore nearby service centers through the provided locator link: Nearby Service Centers.

Company HVAC Training Center & Customer Service Hours

Company HVAC Training Center

3711 Industrial Court, Jasper, AL 35501
1-800-634-0154
Trussell@southernco.com.

Customer Service Hours

Power outage reporting is available 24/7. For residential services, reach out from Monday to Friday between 7:00 a.m. and 9:00 p.m. CST.

Products & Services Support

Monday to Friday Between 7:30 a.m. and 5:30 p.m. CST.

Business Bill Payment & Login

Send checks or money orders to Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292. Payments by phone can be made at 1-800-245-2244. Credit or debit cards are accepted for one-time payments through BillMatrix. To access online bill payment, either Sign Up or Log In to the billing and payment portal BillMatrix.

Appliance Repair Centers Near Me

(1-888-447-6278).
Support@smartneighbor.com.

Appliance Center In Jasper

2501 Highway 78 West, Jasper, Alabama 35501
1-800-613-9333.
Monday to Friday, 8:15 a.m. to 5:00 p.m.

Appliance Center In Birmingham

Downtown Birmingham

1313 6th Ave North, Birmingham, Alabama 35203
1-800-613-9333
Monday to Friday, 8:30 a.m. to 5:00 p.m.

Huffman

9820 Parkway East, Birmingham, Alabama 35215
1-800-613-9333
Monday to Friday, 8:30 a.m. to 5:00 p.m.

Appliance Centers In Mobile

Downtown Mobile

150 St. Joseph Street, Mobile, Alabama 36602.
1-800-613-9333.
Monday to Friday, 8:15 a.m. to 5:00 p.m.

West Mobile

6396 Airport Blvd., Mobile, Alabama 36608
1-800-613-9333.
Monday to Friday, 8:15 a.m. to 5:00 p.m.

Center In Anniston

925 Quintard Avenue, Anniston, Alabama 36201
Contact at 1-800-613-9333.
Monday to Friday, 8:30 a.m. to 5:00 p.m.

Center In Tuscaloosa

915 Queen City Avenue, Tuscaloosa, Alabama 35403
1-800-613-9333.
Monday to Friday, 8:15 a.m. to 5:00 p.m.

Center In Saraland

1100 Industrial Parkway, Saraland, Alabama 36571.
1-800-613-9333.
Monday to Friday, 8:15 a.m. to 5:00 p.m.