For assistance pertaining to all products requiring repairs and services, customer service can be contacted at
0800 692 7753.
Order Status Verification
The checking of order status is to be conducted by visiting the
Check Order page.
MacBook/Laptop/Computer Support
All forms of assistance concerning MacBook, computers, laptops, etc., encompassing hardware issues, startup complications, internet connectivity, software concerns, etc., are to be sought through
Mac Support. The relevant support is to be selected, or the issue is to be input into the search box for assistance.
Watch Assistance
Support related to watches, including repairs for physical damage, battery charger issues, setup procedures, etc., is accessible by visiting
Watch Support and selecting the specific issue for support.
iPhone/iPad/Music Resolution
Issues concerning iPhone, iPad, or Music can be resolved by browsing the support section at
Support Center. The relevant product is to be selected for assistance.
Authorized Training Centres Discovery
Authorized training centers can be located by visiting the
Training Center Locator.
Small Business Inquiry
Information regarding Apple small business stores can be obtained by dialing
0800-880-411.
Education Institutions Information
Details related to Apple education institutions can be acquired by calling
0800-692-7753.
Sales Support Channels
For iTunes support, the
iTunes Support is available, and for iCloud, the
iCloud Support should be consulted.
Photo Services Queries
Answers to inquiries regarding prints or photobooks ordered via iPhoto or Aperture can be found at
Apple Photo Services.
Accessibility and Assistive Technology Support
Support related to accessibility and assistive technology can be accessed by calling
1-877-204-3930.
Payments Assistance
For Apple Cash and person-to-person payments, the number to call is
1-877-204-39.
Proximity Locations for Repair and Dealer Stores
The identification of nearby store locations for repair and dealer stores is to be accomplished using the provided details.
Nearby Dealer/Stores Location
Dealer stores or authorized service centers near you can be found by visiting
Locate Apple and selecting the appropriate option to proceed further.
Smart Phone Repairs NZ Ltd
362 Main Street, Palmerston North 4410, New Zealand+64 6-353 6485Monday to Friday 8:30 a.m. - 5:30 p.m.InHouse
709 Tremaine Avenue, Palmerston North 4414, New Zealand +64 6-355 4774 Monday to Friday 8:30 a.m. - 5:30 p.m.Noel Leeming Palmerston North
245 Rangitikei Street, Palmerston North 4410, New Zealand+64 800 444 488 ext. 65800
Monday, Tuesday, Wednesday 8:00 a.m. to 9:00 p.m., Thursday, Friday, Saturday, Sunday 9:00 a.m. to 7:00 p.m.DTSL
108-112 Princess Street, Palmerston North, Palmerston 4410, New Zealand +64 6-350 9990 Monday to Friday 9:00 a.m. to 5:00 p.m.Advantage
46 Grey Street, Palmerston North 4410, New Zealand+64 6-358 8999 Monday to Friday 8:30 a.m. - 5:30 p.m.VRC Computers
2/168 Rangitikei Street, Palmerston North 4410, New Zealand +64 6-354 5786 Monday to Friday 8:30 a.m. - 5:30 p.m., Saturday: 10:00 a.m. to 2:00 p.m.