(03) 9038 7500Service centers for Apple branded products operate across Australia, situated at various locations. All these service centers are certified and registered to handle all forms of repairs and maintenance for Apple products, encompassing Apple laptops, iPhones, iPods, iPads, Watches, TVs, Music, iTunes, HomePods, iPod touches, accessories, gift cards, and more. The services available at every authorized service center include:
Apple Repair and Maintenance Services
Apple products can be sent to certified service centers for both minor and major repairs or replacements without prior appointments. Factory-trained professionals employed at these certified Apple service centers proficiently handle all Apple branded products. Additionally, all certified Apple service providers offer backup services for each category of Apple products. Regular maintenance and replacement services for Apple products under warranty can be obtained without any additional service charges. Genuine parts and accessories are available for order or purchase at transparent costs from authorized Apple service points.
Battery & Power Repair Services
All Apple iPhone models covered by AppleCare Plus can be repaired or replaced without incurring any service charges if they experience power-related issues or shutdowns. For minor issues, onsite servicing is provided by Apple service providers. For major power or battery issues, certified Apple service centers provide users with a collection box and arrange shipment to nearby repair facility centers. It typically takes 7 to 8 days for these facilities to resolve such issues and return the product.
AppleCare+ Service Program
Designed for all models of Apple iPhones, this program offers coverage for two accidental repairs or maintenance annually at recommended service fees set by Apple. Additionally, customers gain access to 24/7 live chat and telephone service support. Through this program, Apple iPhone users can benefit from Express replacement services.
AppleCare+ with Theft and Loss Support
Under this certified service program, iPhone users can obtain coverage for two incidents of theft or loss within a year, along with all the benefits offered by the AppleCare+ program. To enjoy the benefits of the AppleCare+ with Theft and Loss program, users must enable the "Find My iPhone" option.
Warranty Services
Certified Apple sales and service centers provide valid warranty service plans for Apple products, including mobile phones, laptops, hardware and software, replacement parts, care programs, and accessories. Customers can inquire about the terms and conditions of all Apple warranties by contacting the service representative at
1-300-321-456 .
Complimentary Support
Authorized Apple service centers offer complimentary 24/7 service support for all hardware and software services, including setting up basic programs, installation and re-installation, configuration, and connectivity services via phone call at
133-511 .
Contact Apple Customer Service Specialists In Australia
Queries or concerns regarding repair services, complimentary services, sales of new products, Apple warranties, hardware and software upgrade programs, service plans, and repairing costs can be directed to
133-511.
Monday to Friday: 9:00 a.m. to 9:00 p.m. & Saturday: 12:00 Noon to 6:00 p.m. (AEST).Orders/Shopping Services
Assistance with order lookup or online shopping of Apple products can be obtained by speaking with a specialist at
133-622 or by following the path to locate nearby
Apple service stores.
Apple Financing Services
Financing facilities for consumers, students, and business holders are offered by Apple service providers. For more information about financing services, inquiries can be made by calling
133-622.
Beats Service Support
Orders for Apple Beats products, including headphones, speakers, headsets, and accessories, can be placed by calling
1-800-005-608.
In Person Service Support
For in-person assistance with repair and sales services, individuals may visit or correspond with Apple at
PO Box A2629, Sydney South NSW 1235.Technical Support
Technical service issues or queries can be addressed by dialing
1300-321-456.
Apple Corporate Contacts for Australians
Apple Enterprise Sales
1300-552-024 Apple Government Sales
1300-550-691 Apple Service Helpline
133-622 Apple Store Services
133-622 Apple Education Institutions/Stores
1300-551-927 Apple Small Business Store Services
1300-369-095