1800 50 (2834)Multiple Audi Service Centres are operational throughout Australia, delivering a comprehensive array of services catering to all Audi models. Certified Audi service centres, strategically located across the nation, facilitate car owners and drivers with a range of offerings, including:
General Repair Services
Factory-trained and adept technicians oversee all automotive repair and maintenance tasks, encompassing brake repairs, headlight maintenance, windshield wipers, tire services, engine diagnostics, steering and suspension works, transmission checks, fluid and lubricant replacements, battery inspections, filter changes, AC system repairs, and engine diagnostics. Utilizing genuine replacement parts, accessories, and cutting-edge technological tools, service engineers ensure meticulous execution of all repair works.
24/7 Services
Certified Audi service centres extend round-the-clock, year-round services, encompassing roadside assistance, towing facilities, warranty-based services, mobility solutions, and various emergency services, including accommodation and rental transport arrangements. For further assistance concerning these services, car owners and drivers may contact the service specialists at
1800 818 833. Service Plans & Benefits: Audi service centres offer 5 and 2-year top-up service plans for all new Audi vehicles. These service plans confer significant benefits, allowing for the scheduling of the initial five services at certified Audi service outlets, access to genuine parts, and membership privileges in the Audi Experience program.
Warranty Services
Audi service centres in Australia furnish 36 months of unlimited KM warranty coverage for all new Audi models. Under the comprehensive 3-year warranty coverage, Audi owners benefit from 144 months of protection against all corrosion defects.
Genuine Parts & Accessories
Through authorized Audi service stores, car owners and drivers can effortlessly procure genuine manufacturer parts and accessories, encompassing tires, filters, wheel alloys, shock absorbers, wiper blades, batteries, and more. To place orders for genuine Audi parts and accessories, individuals can contact the store via email at: audistore@activgroup.io or by dialing 1800 319 272.
Fleet Management Services
Certified Audi dealers and service centres present advantageous service packages and solutions for fleet maintenance, encompassing registration, infringement, accident, fuel, and toll management services. For Audi corporate and fleet inquiries, individuals can direct their correspondence to
fleet@audi.com.au. Contact Audi Customer Service Center
Service specialists are available for all general inquiries, including resale values, sales of new and pre-owned vehicles, finance, lease offers, service bookings, and genuine parts and accessories. Audi owners can contact them via the toll-free numbers provided:
1300 557 405 or
1800 50 (2834).
Service Bookings
Assistance with service bookings or cancellations can be obtained by Audi owners by calling
1800 50 (2834) or
1300 557 405 .
customerassistance@audi-info.com.auMonday to Friday: 8:00 a.m. to 6:00 p.m. AEST, with Saturday & Sunday ClosedAudi Parts Warranty
For warranty-related inquiries regarding genuine parts and accessories, service representatives can be reached at
1800 502834.
Takata Airbag Recalls
Information about Takata Airbag Safety Recalls and replacement services can be obtained by dialing
1800 856 770 or
+612 6260 3035 .
Monday to Friday, Between 8:00 a.m. and 6:00 p.m. (AEDT).
Financial Assistance Services
assist@vwfs.com.au 1300 734 567 Monday to Friday, between 9:00 a.m. to 5:00 p.m. (AEST).