BJC Employee Service Center: Services & Support For Employee Benefits

Services & Benefits Provided By BJC Employee Service Center

Services & Benefits: BJC Employee Service Center is a service department of Human resources operated under the supervision of BJC (Barnes-Jewish/Christian) Healthcare. BJC Employee Service Center is specially designed for the staff members through the active and retired employees can obtain all service benefits, employee discounts, retirement plans, and financial education programs. The services and benefits that a new employee can attain at the BJC Employee Service Center include:

  • Enrollment Services & Benefits: New and eligible employees can enroll themselves for all BJC employment benefits within one month after getting hired. To get remote access to your myBJC rewards and benefits, employees are offered with a user ID and a password. For more help regarding enrollment steps or other technical questions, contact the service department at 314-362-4700 . After completing the election procedure and reviewing of benefits, an employee can finalize its enrolment by pressing submit option. Then you have to save and print out your enrolment confirmation statement so that you will avail all selected benefits during your employment at BJC Healthcare.
  • BJC Adoption Assistance: BJC Healthcare organization offers financial help or support to their part-time and full-time staff members if they are willing to adopt a child. For more details, employees can reach out to the concerned help desk via a call at 314-362-4700
  • Medical Services and Benefits: BJC Healthcare provides multiple medical services and benefits to their employees through Cigna like Signature plans, Choice Plus, and Choice plans including prescribed drugs, dental and vision, life, and AD&D insurance, Long-term Disability (LTD), flexible spending accounts (FSAs) and retirement healthcare coverage plans.
  • Legal Services and Plans: BJC Employee Service Center is involved in managing the legal service accounts of employees. BJC HR service department provides two MetLife legal service plans including a Base Plan (meant for only employees) and the Base Plan Plus Parents (designed for employees and families). To know more about the service plans and costs, dial 800-821-6400 .
  • Retirement Services and Plans: BJC Employee service department handles all records and payroll services of active staff members and retirees. BJC Healthcare offers pension plans or 401(k) and 403(b) plans under the supervision of Vanguard. For more help, contact the service department at 800.523.1188 in between Monday-Friday: 7:30 a.m.-8 p.m.

Connect With BJC HR Services Department

  • Customer Service Number: Newly hired and previous employees can reach out to the BJC Employee Service Center or HR service department with their general inquiries, payroll queries, service requests and claims through a call at 314.362.2184 or dial 855.362.2184 (toll-free) in between Monday-Friday: 7 a.m.-5 p.m., Saturday & Sunday: closed.
  • Email Support: To send concerned disputes, claims, complaints or queries about the employee services, programs or benefits, email at Employee_Service_Center@bjc.org or contact the corporate office at 314.286.2000
  • Service Hours: Monday-Friday: 7:00 a.m. - 5:00 p.m., Saturday & Sunday: closed.
  • Service Location Address: For in person support, visit the service office located at 4901 Forest Park Avenue, St. Louis, Missouri 63108.

BJC Employee Service Center Phone Numbers

Employee Services/ProgramsPhone Numbers
BJC Benefit Provider 314.362.1585
BJC Employee Discount Program 866.396.5509
Family Care Central Pharmacy 314.657.9000 / 855.525.0411
Dental – Delta Dental Program 800.335.8266
Dependent Eligibility Verification 866.367.0766
Disability: Short- & Long-Term, and Leaves 800.213.1580
Employee Assistance Program (EAP) 314.747.7490 / 888.505.6444
Flexible Spending Accounts (FSA) 866.451.3399
Medical – Cigna behavioral health 800.244.6224
Cigna Telehealth Connection (MDLIVE) 888.726.3171
Prescription Drugs - Express Scripts 866.273.5779
Retirement - BJC Pension Plan 800.713.2854
Retirement – Via Benefits 888.651.7307
Tuition Assistance 314.362.2184? / tuition@bjc.org
Vision – VSP 800.877.7195