General enquiries or feedback regarding BMW vehicle repairs, maintenance, and inspection services can be submitted by customers through the
Contact Us page. The online form above can be utilized by customers to pose questions about service, parts, and sales specials.
Customer Service Number/Sales
The dealership or help desk center can be contacted for inventory queries, specials, finance support, or used cars by customers with a single ring at
831-920-3444 between Monday to Friday: 8:30 a.m. to 7:00 p.m., Saturday: 9:00 a.m. to 6:00 p.m., and Sunday: 10:00 a.m. to 6:00 p.m.
For Parts/Service Department
For information regarding service and maintenance special coupons and their validity, the service department can be reached at
831-920-3444,
(877) 849-1903, or
833-522-1047 . The service center is situated at BMW of Monterey, 1 Geary Plz, Seaside, CA 93955.
Live Chat/Text Support
Support for parts and service specials or other general enquiries can be obtained by customers through the
Live Chat or Text Us tool available at the bottom of the contact us page. Discussions regarding BMW Certified Pre-Owned and no-cost maintenance programs can be conducted through the online portal.
Book/ Schedule Appointments
To schedule a service or repair at the dealership center, customers can follow the provided path for
Scheduling A Service or call at
(888) 475-5827 for home pickups and delivery services.
Service/Parts Department Hours
Operating hours for the service/parts department are Monday to Friday: 7:30 a.m. to 5:30 p.m., Saturday: 8:00 a.m. to 4:00 p.m., and Sunday: Closed.
Near Me Locations
To locate
Nearby Service Centers for BMW cars, customers are advised to follow the specified path.
Lithia BMW Dealership Staff
- Paul Giovino, General Manager: PGiovino@lithia.com
- Michael Crnkovich, Finance Manager: MCrnkovich@lithia.com
- Bob Thomas, Sr. Client Advisor: BobThomas@lithia.com
- John Polli, BMW Client Advisor: JPolli@lithia.com
- Michael Godick, Sr. Client Advisor: MGodick@lithia.com
- Nathan Reed, BMW Client Advisor: NReed@lithia.com
- Joseph Campo, Service Advisor: JCampo@bmwmonterey.com
- Mike Kyle, Service Advisor: MKyle@lithia.com
BMW No-Cost Maintenance Program
For more information, contact our service department at
831-920-3444 .
- Vehicle safety inspection and emissions test
- Gasoline engine fuel filters with exclusive savings
- Wheel alignments, tire balancing and rotation
- Oxygen Sensor replacement(s)
- Diesel Exhaust Fluid (DEF) top-ups
- Parking brake shoes/linings
- Gasoline and diesel fuel additives
- Diesel glow plugs & particulate filters
- DMTL and NVLD system filters
- Engine Oil, Air Filters & Spark Plugs
- Brake Fluid & Cabin Micro Filters
- Remote Control/Key Battery & Vehicle Check