Customers seeking resolution for issues, concerns, or queries can contact customer service representatives via the helpline at
(650) 523-8120. The committed service representatives ensure the prompt processing and resolution of all queries.
Visit Us
The BMW of Mountain View service center is conveniently located at 150 E El Camino Real, Mountain View, CA 94040. This accessible location is easily found by customers throughout Mountain View, California.
Near Me Locations
To locate
Nearby Repair and Service Centers, customers can refer to the map source provided in the mentioned link page.
Text/Chat With The Virtual Assistant
Customers can submit service/assistance requests, queries, and concerns to the service center's virtual assistant 24/7. This convenient facility can be accessed by clicking on the text/chat icon located at the bottom right of the BMW Mountain View website.
Special Service/Parts Coupons
Exciting discounts and substantial benefits on service/parts purchases at BMW Mountain View dealership can be availed through special coupons. To access these coupons, kindly visit the dedicated section on the BMW website.
Schedule A Service Appointment
To schedule a service appointment in the next available slot, please visit the BMW Mountain View website > About > Schedule A Service Appointment. The respective representatives will confirm the date and time promptly.
Parts Assistance
For parts-related inquiries, customers seeking BMW pro parts and accessories assistance can contact the BMW Mountain View parts department at the following telephone number:
(650) 403-1192.
Maintenance Schedule
To safeguard your vehicle investment, maintain peak performance, and optimize its lifespan, download the standardized company-made maintenance schedule for your vehicle. Please provide your vehicle's year, model, and trim for detailed recommended maintenance.
Hours of Service Operation
| Day | Timing |
|---|
| Monday | 7:30 a.m. to 6:30 p.m. |
| Tuesday | 7:30 a.m. to 6:30 p.m. |
| Wednesday | 7:30 a.m. to 6:30 p.m. |
| Thursday | 7:30 a.m. to 6:30 p.m. |
| Friday | 7:30 a.m. to 6:30 p.m. |
| Saturday | 8:00 a.m. to 5:00 p.m. |
| Sunday | Closed |
Dealership Hours
| Day | Timing |
|---|
| Monday | 9:00 a.m. to 9:00 p.m. |
| Tuesday | 9:00 a.m. to 9:00 p.m. |
| Wednesday | 9:00 a.m. to 9:00 p.m. |
| Thursday | 9:00 a.m. to 9:00 p.m. |
| Friday | 9:00 a.m. to 9:00 p.m. |
| Saturday | 9:00 a.m. to 9:00 p.m. |
| Sunday | 10:00 a.m. to 8:00 p.m. |
Parts Department Hours
| Day | Timing |
|---|
| Monday | 7:30 a.m. to 6:30 p.m. |
| Tuesday | 7:30 a.m. to 6:30 p.m. |
| Wednesday | 7:30 a.m. to 6:30 p.m. |
| Thursday | 7:30 a.m. to 6:30 p.m. |
| Friday | 7:30 a.m. to 6:30 p.m. |
| Saturday | 8:00 a.m. to 5:00 p.m. |
| Sunday | Closed |
Know about the Collision Center
Operational to address unforeseen circumstances like accidents, vehicle breakdowns, dents, landslides, and natural calamities, the BMW Mountain View Collision Center provides the following services to customers across the city.
- Complimentary Touchless Curbside Estimates
- Complimentary Virtual Check up and Estimation
- Vehicle Pick Up and Drop Off