The Bank of America Service Center provides a range of support services related to banking, ATMs, checking and savings, credit cards, estate services, insurance and protection, international travel, investment and wealth management, etc.
Checking & Savings
For general account information related to checking and savings, contact us at
800.432.1000 during Monday to Friday 8:00 a.m. - 11:00 p.m. ET, and Saturday and Sunday 8:00 a.m. - 8:00 p.m. ET.
Credit Cards
Contact us for credit card-related information by calling
800.432.1000 from Monday to Friday 8:00 a.m. - 11:00 p.m. ET, and Saturday and Sunday 8:00 a.m. - 8:00 p.m. ET.
Spanish
For Spanish support, call
800.688.6086 during Monday to Friday 8:00 a.m. - 11:00 p.m. ET, and Saturday and Sunday 8:00 a.m. - 8:00 p.m. ET. We accept calls made through relay services (dial 711).
Elder Financial Care
Contact the Elder Financial Service Center at
877-322-8228 for credit report. For TransUnion layer, call at
(800-680-7289), and for Equifax layer, call at
888-766-0008.
Stolen Identification
Contact the Stolen Identification hotline at
800-772-1213 or for stolen passports, call
(877-487-2778).
Account Changes
For account changes, dial
800-432-1000 from Monday to Friday 7:00 a.m. - 10:00 p.m. or Saturday and Sunday 8:00 a.m. - 5:00 p.m., all times ET.
Locations of Bank Of America Service Center Near Me
Below are the locations of Bank Of America Service Centers throughout the USA for you to contact.
New York
Bank of America Financial Center
150 Broadway, New York, NY 10038, United States
Get in touch at
+1 212-406-0475 Service Hours: Monday to Friday 9:00 a.m. to 4:00 p.m.
Arkansas
Bank of America (with Drive-thru ATM)
6636 US-64 E, Knightdale, NC 27545, United States
+1 919-261-5000 Monday to Friday 9:00 a.m. to 4:00 p.m., Saturday 9:00 a.m. to 1:00 p.m.
Massachusetts
Bank of America Financial Center
100 Federal St, Boston, MA 02110, United States
+1 617-434-3412 Monday to Friday 9:00 a.m. to 4:00 p.m.
Bank of America Financial Center
1414 Massachusetts Ave, Cambridge, MA 02138, United States
+1 617-349-7410 Monday to Friday 9:00 a.m. to 4:00 p.m., Saturday 9:00 a.m. to 1:00 p.m.
Rhode Island
Bank of America Financial Center
100 Westminster St STE 1050, Providence, RI 02903, United States
+1 401-228-0128 Monday to Friday 9:00 a.m. to 4:00 p.m.
Pennsylvania
Bank of America Financial Center
932 Chestnut St, Philadelphia, PA 19107, United States
+1 267-886-1044 Monday to Friday 9:00 a.m. to 4:00 p.m., Saturday 10:00 a.m. to 1:00 p.m.
North Carolina
Bank of America Financial Center
100 N Tryon St STE 170, Charlotte, NC 28202, United States
+1 980-335-3561 Monday to Friday 9:00 a.m. to 4:00 p.m.
How to Contact Bank Of America Financial Services Center?
Financial Center
For information regarding financial centers, contact the customer service center at
800-432-1000 from Monday to Friday 7:00 a.m. - 10:00 p.m. or Saturday and Sunday 8:00 a.m. - 5:00 p.m.
Employee Retirement Benefits & Locations Near Me?
Employee Assistance Program
Dial service center for program related support
866 327 2725 confidential counseling is available
24/7ENACT
877 693 6228 LifeEventSupport@bofa.comEmployee Retirement Savings Center
800 637 4015 (U.S.)
609 818 8817 (Regional)
Employee Retirement Benefits Service Center(pension and TSA plans):
800 457 5700 Employee Financial Services 800 695 6262 Benefits Education & Planning Center 866 777 8187 SOACC
For emergency, call
911 If still need help, call our 24/7 security hotline at
800 222 7511 Bank of America Survivor Support
To File the death report of a U.S. employee, retiree or dependent contact at
855 224 6594